About this role
Overview: The leading bank in the European Union is seeking an Application Support. What will you do? Knowledge of customer complaints, questions and problems management techniques as well as call taking management Collaborate/work in a team, adaptability and be results-oriented Putting into practice customer relationship techniques, rigor and resilience Use of management and decision-making tools Command of computer tools What are we looking for? An experience of minimum 3 years as technical support advisor A good knowledge of Data business is mandatory Agile experience A first experience in Banking/insurance environment is a plus Fluent in French and English Ability to travel within the Portugal Ability to travel outside the Portugal What can you expect from us? A permanent job contract for a long term project; Tech equipment + SIM Card + personal smartphone; Health and Life Insurance; Social events and team buildings; The commitment of letting you grow with us, and be rewarded accordingly; A dynamic and young team that will be always there to support you; Training in the latest technologies; Coffee, fruits, snacks and a warm welcoming when you pass by the office.