About this role
PKC is seeking a compassionate, dependable, organized, and knowledgeable Group Home Operator to join our residential team. The Group Home Operator plays an important role in the day-to-day operation of an assigned group home and in ensuring residents receive consistent, person-centred support.
*Position Summary*
The Group Home Operator is responsible for supporting the effective day-to-day operation of an assigned PKC group home. The position provides direct support to residents while also providing day-to-day coaching, guidance, and support to employees working within the home.
The Group Home Operator will help ensure that resident needs are being met, household responsibilities are completed, documentation is maintained, PKC policies and procedures are followed, and concerns are communicated promptly to management.
*Key Responsibilities:*
*Resident Support*
* Promote and support the dignity, independence, choice, rights, and personal goals of each resident. * Assist residents with activities of daily living and personal care as required. * Encourage participation in community activities, recreation, appointments, employment, education, and other meaningful activities. * Support residents in developing and maintaining life skills and greater independence. * Follow individual support plans and established routines. * Recognize and respond appropriately to changes in a resident's physical, emotional, or behavioural well-being. * Promote meaningful choice and participation in decisions affecting residents. * Advocate for residents while respecting their individual preferences and rights. * Establish and maintain positive, professional relationships with residents.
*Health, Safety & Medication*
* Help ensure the group home provides a safe, clean, comfortable, and supportive environment. * Follow all PKC health and safety policies and procedures. * Administer and/or support medication procedures in accordance with PKC policy and required training. * Complete medication records and related documentation accurately and in a timely manner. * Ensure all annual medicals for participants are completed * Respond appropriately to emergencies and follow established emergency procedures. * Report accidents, incidents, injuries, concerns, and significant changes in a resident's condition as required. * Ensure required health and safety checks are completed. * Identify potential risks and communicate concerns to management promptly.
*Staff Coaching, Direction & Communication*
* Provide day-to-day coaching, guidance, and support to employees working within the group home. * Assist employees in understanding and consistently following PKC policies, procedures, resident support plans, and established routines. * Promote consistency in the delivery of supports. * Assist with orientation and on-the-job training of new employees. * Encourage effective teamwork, communication, and cooperation among employees. * Identify and communicate operational, attendance, performance, documentation, or other employee concerns to management. * Provide factual information and documentation to management when concerns arise. * Support management in addressing identified concerns by reinforcing expectations and established procedures. * Encourage a respectful, professional, and positive work environment. * The Group Home Operator does not have disciplinary authority. Disciplinary matters and formal employment decisions remain the responsibility of management.
*Household & Operational Responsibilities*
* Oversee and coordinate the day-to-day operation of the group home. * Ensure household cleaning, laundry, meal preparation, grocery shopping, and other household responsibilities are completed. * Assist residents with meal planning and preparation while promoting healthy choices and independence. * Monitor household food, supplies, and other required items. * Complete or coordinate routine household tasks with the support team. * Identify maintenance, rep