About this role
*Who We Are:*
Future Transfer is a leading warehousing, manufacturing, and logistics company bringing pride, excellence, and innovation to the agriculture, industrial chemical, and consumer products industries. As an ISO 9001:2015 certified organization, we deliver strategic national warehousing, advanced logistics, tolerance-specific custom formulation, packaging, and transloading services.
We bring innovation that is authentic and measurable, supported by a company-wide culture of empowered, solution-driven thinkers. Our core strength is ingenuity ? developed through encouragement, collaboration, and continuous improvement ? allowing us to balance business priorities with meaningful community impact.
Future Transfer is a growing story ? join us and tell your part.
*Why Work With Us?*
* Competitive wages * Comprehensive health and dental benefits * RRSP/DPSP matching program * Non-Registered Savings Plan (NRSP) program * Employee Assistance Program (EAP) * Short-term and long-term disability coverage * Company provided uniforms, PPE, and safety shoes * Paid vacation * Employee referral bonus * Team lunches, promotional gear, and seasonal celebrations throughout the year * Ongoing training, growth, and development opportunities
We currently have an open position for a Logistics Specialist to join our team. This role is responsible for the day-to-day company driver assignments, asset utilization, and overall transportation success to satisfy customer requests. Assist in office procedures regarding transportation and compliance.
*Key Responsibilities: *
* Plan, negotiate, and tender inbound and outbound freight to third-party carriers to ensure timely delivery, cost-effective transportation, and customer satisfaction * Respond to and resolve internal and external customer inquiries in a timely and professional manner * Monitor carrier performance, address service failures, and hold third-party carriers accountable for meeting established service expectations * Maintain the third-party carrier program, ensuring all required documentation, including insurance, safety ratings, and compliance records, is current and complete * Collaborate effectively as a member of the National Transportation team to support consistent service delivery and operational objectives * Demonstrate knowledge and experience in transportation pricing, rate negotiation, and preparation of transportation service quotes * Participate in driver performance evaluations and assessments, providing feedback and supporting performance improvement as required * Serve as a key point of contact for internal and external customers regarding delivery status, transportation requirements, and service execution * Provide timely, accurate, and thorough responses to customer emails, inquiries, and service requests * Match, organize, and file daily transportation documentation, while completing order tracking, data entry, and required reporting * Provide regional transportation coverage, support, and solutions for all Western Future Transfer locations * Perform other related duties and responsibilities as required or assigned
*Required Knowledge and Skills:*
* Solid knowledge of transportation regulations, shipping documentation, and industry compliance requirements * Minimum of 5 years of experience in dispatching, fleet operations, and logistics management * Proven ability to effectively plan, coordinate, and optimize transportation resources * Strong teamwork, collaboration, and interpersonal skills * Excellent problem-solving and decision-making abilities in a fast-paced environment * Proficient in Transportation Management Systems (TMS) and Microsoft Office, including Word, Excel, and PowerPoint * Experience with Samsara is considered an asset * Demonstrated ability to manage difficult and stressful situations with professionalism, composure, and diplomacy * Strong attention to detail with sound judgment and decision-making skills * Excellent customer service sk