About this role
*POSITION: *Food Service Manager.
As the Food Services Manager, you are responsible for managing the day-to-day operations of Rekai Centre at Wellesley Central Place. A non-profit 150 bed Long Term Care Home downtown Toronto. You are passionate about the pleasurable dining, menu and service as it relates to seniors in long-term care.
* *REPORTING TO*: This position reports directly to the Executive Director (ED) of the Home and the Director of Nursing Services (DNS). * *STATUS:* FSM ? Full-Time Position. In-person, Onsite - No Remote, No Hybrid * *SCHEDULE*: As per the organization?s needs: 5 days a week including On Call and some weekends. * *LOCATION:* Downtown Toronto: Rekai Centre at Wellesley Central Place
*KEY ACCOUNTABILITIES *_*but not limited to*_
*Dietary Operations & Resident Dining*
* Plan, organize, and oversee the day-to-day operations of the Dietary Department in accordance with Home-wide initiatives, policies, and standards. * Develop menus, recipes, and production guidelines that support nutritional requirements, resident preferences, food quality, and consistency. * Ensure meals are prepared, presented, and served in accordance with established quality, safety, and service standards. * Maintain a visible presence in the kitchen and resident dining areas and participate in meal preparation and service as required. * Demonstrate knowledge and effective management of special diets and related dietary requirements.
*Leadership & Staff Management*
* Manage recruitment, selection, scheduling, coaching, and performance management of Dietary staff to support Resident Pleasurable Dining * Develop and coordinate staff orientation, education, and in-service training programs. * Interpret and implement departmental policies, procedures, and operational standards. * Effectively manage workplace issues and resolve concerns using sound communication, interpersonal, and conflict-resolution skills.
*Budget & Financial Management*
* Develop, monitor, and manage the Dietary Department budget. * Apply effective purchasing practices to maximize value while maintaining resident dining quality and service standards. * Monitor food, supply, and labour costs and implement strategies to control expenses and minimize waste.
*Regulatory Compliance & Quality*
* Ensure compliance with applicable legislation, regulations, Public Health requirements, food safety and sanitation standards, and workplace health and safety requirements. * Maintain appropriate standards for food purchasing, storage, handling, preparation, service, and sanitation. * Maintain current knowledge of applicable Ontario long-term care, food safety, and occupational health and safety requirements.
*QUALIFICATIONS*
*Education & Professional Qualifications*
* Active membership in the Canadian Society of Nutrition Management (CSNM). * Degree or diploma in Food and Nutrition Management, Business Administration, Hotel and Restaurant Management, or a related field. * Proficiency with dietary management software and Microsoft Office, including Word, Excel, PowerPoint, and Outlook. * Working knowledge of Ontario legislation, regulations, and standards applicable to long-term care, food premises, public health, and occupational health and safety.
*Special Requirements*
* Working knowledge of special diets. * "All Clear" Vulnerable Sector Check not less than 6 months old * Current TB screening, COVID and Influenza vaccination
*Experience*
* Minimum two years of supervisory experience, preferably within healthcare or long-term care. * Demonstrated experience leading food services team, preferably in a unionized environment. * Experience with large scale food purchasing, inventory management, budgeting, scheduling, and labour planning.
*Skills & Abilities*
* Strong written and verbal communication skills. * Strong interpersonal and conflict-resolution skills. * Sound judgment and problem-solving abilities. * Self-directed, organized, and able to manage competing