About this role
*Job Description* Are you a compassionate and detail-oriented individual with experience in a healthcare or wellness setting? Westside Chiropractic & Associates, a thriving multidisciplinary clinic located in the heart of South Granville, is seeking a dedicated Office Assistant to join our team long-term. We specialize in chiropractic care and registered massage therapy, offering a welcoming environment where patients feel valued and supported on their wellness journey.
*About Us:* At Westside Chiropractic & Associates, we believe in the power of collaboration, community, and exceptional care. Our team is committed to building lasting relationships with both our patients and peers. We aim to create a positive, empowering work environment where every team member feels encouraged to contribute, learn, and grow.
*What You?ll Be Doing:* As an Office Assistant, you will be the first point of contact for our patients, ensuring they have a seamless and positive experience from the moment they walk through the door. Your key responsibilities will include:
* Managing patient flow and appointment scheduling to ensure a smooth daily operation * Handling payments, processing insurance billing, and maintaining accurate patient records * Assisting with office communication, including patient inquiries and general office tasks * Performing medical screenings and adhering to all health and safety protocols * Supporting basic accounting tasks and daily sales reconciliation * Managing digital marketing efforts to promote our clinic and connect with the community
*Must-Have Qualifications:*
* Minimum 1-3 years of experience in a healthcare, wellness, or customer-facing role (chiropractic, physiotherapy, or similar clinic experience preferred) * Proficiency with Microsoft Office (Windows, Outlook, Word, Excel) * Strong verbal and written communication skills in English * Basic knowledge and experience with daily sales balancing * Ability to work efficiently in a fast-paced environment * Professionalism, reliability, and strong attention to detail
*Highly Desirable:*
* Experience with JaneApp (can be taught but is a strong asset) * Familiarity with medical office terminology and insurance billing processes * Prompt availability for start date
*Desired Traits:*
* Empathetic and compassionate, with a genuine desire to support patients and team members * Adaptable, with a strong willingness to learn and take on new tasks * Problem-solvers with strong decision-making abilities * Excellent communicators who thrive in a team environment * Detail-oriented with a critical eye for accuracy
*Working Hours & Location:* This is a part-time role with the potential to transition into full-time. Candidates *must have open availability* during our office hours:
* Monday to Friday: 8:30 AM ? 7:00 PM * Saturdays: 8:30 AM ? 1:00 PM * As we expand, there may be opportunities for additional hours, including Sundays. * This position is based *on-site* at our clinic in South Granville. * Hours will range between 15 - 20 hours per week with potential for additional hours based on clinic needs
*Compensation & Benefits:*
* Starting pay: $19.00?$21.00 per hour, *based on experience and clinic-specific skills* * Opportunities for wage adjustments based on performance and contributions * *Free chiropractic care* for employees
*Why You Should Apply:*
* Long-term employment opportunity in a growing clinic * Be part of a dynamic, caring team dedicated to holistic health * Gain hands-on experience in a professional wellness setting * Immediate start available for the right candidate
*How to Apply:* If you're excited about the opportunity to join our team and meet the qualifications listed above, please apply through indeed with your resume and a cover letter outlining your experience to [email protected].
_We thank all applicants for their interest, but only those selected for an interview will be contacted. Please refrain from calling the office._
_Westside