About this role
At Ivinson Memorial Hospital we are committed to excellence, trust, healing, and integrity. We pride ourselves in providing compassionate, world-class care to our community. At Ivinson we offer a competitive total rewards package including; full medical, dental, and vision insurance, retirement plans, paid time off and tuition reimbursement opportunities. Ivinson aims to improve the care provided for our patients and create a work-life balance for our employees by creating a culture of transparency, teamwork, accountability, and trust.
Base salary starts at $22.27/hr.
ESSENTIAL FUNCTIONS
• Answers telephones, routes calls, takes messages and provides general information; greets and directs visitors; answers routine inquiries; maintains log of inquiries as required.
• Performs a variety of routine typing assignments as appropriate to the position including medical transcription, operates a computer to draft correspondence, enter data and print letters, labels, reports and/or other materials; types and mails correspondence.
• May perform specialized services of a routine clerical/administrative nature in strict accordance with established procedural guidelines, as appropriate to the position.
• Schedules patients and physicians for office visits, radiation treatment, chemotherapy infusion treatment and nurse practitioner follow ups.
• Coordinates with health care team to provide patient care, treatment and services.
• Provides direct patient care under the supervision of a Registered Nurse.
• When scheduling patient appointment, carefully screens patients for new address, new patient visit or update registration. Inputs information into scheduling system.
• Performs day-to-day scheduling functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones and data entry.
• Other duties as assigned.
EDUCATION
• High School diploma or equivalent preferred.
EXPERIENCE
• Two (2) years of experience in a private physician's office or group practice preferred.
• Previous experience as a receptionist and/or scheduler for a medical office is preferred.
CREDENTIALS
• Must have current BLS or obtain within 60 days of hire and must maintain BLS throughout employment with IMH.
KNOWLEDGE, SKILLS AND ABILITIES
• Proficient in the operation of basic office equipment including phone system, fax machine, copy machine, computer, etc.
• Excellent customer service skills, including but not limited to: a friendly personality, tact, patience, empathy and a helpful, professional attitude both in person and on the telephone.
• Ability to effectively communicate with staff, managers and the general public verbally and in writing.
• Demonstrate effective listening skills.
• Excellent organization and time management skills and ability to establish priorities effectively.
• Possess exceptional problem solving skills.
• Ability to work effectively without immediate supervision.
• Ability to learn new computer software programs.
• Ability to recognize and protect confidential information.
• Demonstrate ethical and legal accountability for the position.
At Ivinson Memorial Hospital, we believe that our employees are our greatest investment. That's why we are committed to fostering a supportive, empowering environment where every team member has the resources and opportunities to thrive. We know that providing world-class healthcare starts with investing in our employees, ensuring they have the tools to grow, excel, and provide exceptional care.
Our competitive and comprehensive total rewards package includes:
For benefits eligible employees:
• Medical, dental, and vision insurance
• Paid time off: take the time you need to recharge
• Retirement plans, including 403(b) matching
• Employer-paid life and long-term disability insurance: Peace of mind for you and your family
For all employees:
• Yearly work anniversary pay increases
• Education Reimbursement up to $5,000 annually
• Retirement plan participation
• Free certification classes: enhance your skills at no cost to you
• Health and Wellness discounts at local gyms
• Discounts at select mobile networks, local vendors, and Elitch Gardens
• Mental Health: 6 free confidential, in-person counseling sessions offered by Pathways annually
• Financial Counseling: free services through WellCents to help you take control of your financial journey
• Legal assistance and will preparation services
• Student Loan Forgiveness: Ivinson Memorial Hospital is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program
Please use this link for more information regarding our rewards package and benefits: Benefits Guide.
At Ivinson Memorial Hospital, we are more than just a workplace – we are a community where your growth and well-being matter. Join us in making a difference in the lives of the Laramie community and help us provide world-class care.