About this role
TASKS AND RESPONSIBILITIES:
• Become the single point of contact between TridentCare and our customer's regional, corporate, and decision-making individuals.
• Improve national and regional corporate relationships.
• Gain knowledge to conduct professional business reviews and product presentations for customer corporate relationships.
• Educate corporations about new service offerings, be viewed as an extension of their organization.
• Positively impact Re-hospitalization
• Positively impact patient satisfaction
• Positively impact physician satisfaction
• Positively increase client revenue and ROI (reducing send out costs, lost bed days, etc)
• Sell Infection Prevention and Coronavirus education
• Demonstrate a general understanding of ROI selling
• Manage assigned account listing in CRM.
• Manage contract discussions and rate negotiations at the regional/corporate level.
• Responsible for conducting Quarterly Business Reviews (QBRs) to the region/corporate clients.
• Fulfill CRM documentation requirements for corporate reviews
• Attend major networking events (i.e. Healthcare Association Conferences).
• Network to develop corporate leads to close new business.
• Follow-up and close business generated from leads generated by the Account Executives.
OTHER RESONSIBILITIES:
• Must be available, and willing, to engage customers in both a business and casual environment. Consistently strive to be viewed as a Trusted Partner rather than a vendor to all current and potential customers.
• Must demonstrate the ability to develop relationships with owners, corporate, regional operations, and clinical staff.
• Promote the use and efficiency of TridentCare's associated web portals
• Report corporate issues through appropriate channels in an accurate and timely manner with plan of correction.
• Proactively identify corporate billing and operational service issues.
• Work cooperatively with the customer and the Trident billing and operations teams to determine and execute a plan of correction that will meet the needs of all parties.
• Utilize the company CRM as directed. This will include:
• Develop and maintain accurate corporate files.
• Document all meeting notes.
• Track personnel changes within corporation
• Document and update competitive information in conjunction with Account Managers
• Attend industry conferences and regional meetings.
• Establish positive public image of Self and Company in all interactions with prospects, customers, colleagues, and competitors.
• Travel to the assigned territory may become necessary. Travel up to 75%
SKILLS|EXPERIENCE:
• A Bachelor's Degree or equivalent knowledge is preferred.
• A minimum of 3 years of Sales, Marketing, or Clinical experience is required (preferably one year of Sales experience in conjunction with Clinical experience).
• Long Term, skilled nursing or Medical Sales experience or familiarity is preferred. Leadership mentality required to retain assigned corporations.
• Must have a proven track record of success.
• Must possess a high sense of urgency and a strong work ethic.
• Must possess basic to intermediate computer skills.
• Strong communication skills (verbal and written) are essential.
• Must have strong interpersonal and organizational skills.
• Must possess a high degree of initiative, creativity, and the ability to meet deadlines and work with minimal supervision.