About this role
WHAT'S IN IT FOR YOU
• Competitive salary of $17.13 hr. with discretionary performance bonuses 2x a year!
• Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents.
• Complimentary meals and covered team member parking.
• Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.
• Company-paid gaming licenses (Class A & Class B)
• Variety of additional voluntary benefits and retirement plans.
WHAT YOU'LL DO
• Exemplifies MCR's values and set a great example by always demonstrating excellent guest service and professionalism.
• Practice, support, and promote the mission, vision, and values of Muckleshoot Casino Resort.
• Set up tables with clean tablecloths, napkins, utensils, and glassware before guests arrive.
• Clear and clean tables promptly after guests leave, ensuring they are reset for the next guest.
• Empty and clean trash receptacles, ensuring proper waste disposal and recycling practices.
• Refill supplies such as napkins, straws, and condiments as needed.
• Replenish ice and beverage stations.
• Assist the wait staff as needed.
• Always keep the floor area and seats clean and presentable and in a safe and sanitary manner.
• Provide friendly and attentive service to guests, responding to their needs and inquiries.
• Anticipate and proactively address guest requirements to enhance their dining experience.
• Create, maintain, and facilitate a positive work environment.
• Smile and engage guests and team members with a positive professional demeanor.
• Perform other duties as assigned.
• Follow all the unique standards and steps of service to your particular outlet.
WHAT YOU'LL BRING
• Ability to obtain a Class III B gaming license.
• Experience in upscale hospitality or fine dining restaurant highly preferred!
• Role training provided for candidates who demonstrate a passion for guest service; motivation to learn; and a professional demeanor.
• Excellent customer service skills, including attentiveness, friendliness, and the ability to handle guests.
• Must maintain a valid WA State Health Card/Food Handlers Permit.
HOW YOU'LL BE SUCCESSFUL
• Knowledge of health & safety standards, and safety regulations as required.
• Ability to demonstrate a well-groomed presence and always maintain a professional appearance and attitude.
• Ability to follow specific instructions. Read, write, and speak English fluently.
• The ability to be flexible and adaptable to meet the needs of the restaurant and guests is an asset.
• Ability to prioritize tasks effectively, work efficiently, and manage their time to keep up with the pace of service.