About this role
Job Duties:
• Prepares clinic and casting rooms prior to patient arrival.
• Receives patients from the waiting area and escorts them to exam rooms or radiology as appropriate.
• Obtains and documents patient medical history, physical data, and vital signs in the electronic medical record (EMR).
• Updates patient status accurately within the EMR system.
• Collaborates with providers to support the evaluation and management of acute and chronic orthopedic conditions.
• Interprets and integrates clinical data to assist in determining appropriate diagnostic and therapeutic procedures.
• Orders and facilitates appropriate diagnostic imaging, including x-rays, as directed by providers.
• Prepares medications and injections as ordered by the provider.
• Assists physicians with in-office procedures, including joint and fluid aspirations, minor laceration suturing, fracture reductions, and post-reduction casting or splinting.
• Applies and removes casts and splints, performs minor wound care, and fits durable medical equipment (DME) as ordered by the provider.
• Educates patients and family members on medications, treatment plans, and at-home care instructions.
• Informs patients of down payment and total cost amounts for DME based on insurance coverage and completes required documentation.
• Maintains accurate, complete, and up-to-date patient records and clinical documentation.
• Triages patient phone calls and provides appropriate clinical guidance within scope.
• Maintains patient confidentiality in accordance with HIPAA and organizational policies.
• Ensures exam and casting rooms remain clean, organized, and properly stocked.
• Performs other related duties as assigned.
Hours: 7:30am ~ 5:00pm Monday through Friday