About this role
Do you enjoy building customer relationships and driving business growth? Grain Processing Corporation, a KENT WORLDWIDE™ company, is seeking an on-site Inside Sales Representative to play a key role in expanding our Milling Segment and supporting the success of our Specialty Ingredients Sales team. In this role, you'll play a key part in expanding business by partnering with flour mills, grain processors, and ingredient manufacturers to understand their needs, identify opportunities, and deliver value-driven solutions. This position combines account management, business development, market analysis, and cross-functional collaboration to drive customer success and business results. If you're a proactive, results-driven professional who enjoys building relationships, solving challenges, and making a meaningful impact in a growing segment of GPC, we'd love to have you join our team.
• This role is designed and intended to be performed on-site in Muscatine, Iowa.
PRIMARY DUTIES & RESPONSIBILITIES
• Support the marketing and sale of products within the Milling Segment of Specialty Ingredients Sales.
• Report on customer activities, shipping and order volumes, sales forecasts, and logistical considerations.
• Monitor and report on competitive activity, including pricing, product innovations, quality, and market developments.
• Maintain up-to-date sales records in Microsoft Dynamics CRM and publish reporting on contracted volume compliance.
• Conduct market research, reporting, and other special assignments to identify growth opportunities within the milling industry.
• Initiate and maintain personal, phone, and written contact with customers and prospects.
• Cultivate accounts by maintaining close business relationships with Procurement, Product Development, Production, Technical Services, and other stakeholders who influence purchasing decisions.
• Identify key accounts, both current and prospective, and develop strategies to build and maintain business within those accounts.
• Oversee internet inquiries and direct opportunities as appropriate.
• Coordinate the new customer setup process for milling accounts.
• Act as a pricing liaison between sales and customer service.
• Support account management activities and assist with customer presentations, business reviews, and sales initiatives.
• Perform other duties as assigned.
EDUCATION, QUALIFICATIONS, &/OR SKILLS NEEDED
• Bachelor's degree in a related field of study preferred.
• Minimum two years of sales, account management, customer service, or business development experience preferred.
• Experience within the milling, grain processing, food ingredients, agricultural, or related industries preferred.
• Demonstrates strong market insight and strategic alignment with long-term business goals.
• Exercises sound judgment, ethical decision-making, and personal integrity.
• Communicates confidently and effectively across written and verbal channels.
• Operates independently while fostering collaboration and team-oriented results.
• Proactive in identifying solutions, developing sales strategies, and engaging key stakeholders.
• Strong organizational skills with the ability to manage multiple priorities and customer requests.
TRAVEL & WORK ENVIRONMENT
• Minimal travel is required (<10%) for training, company events, customer visits, and industry meetings.
• Primarily an office environment with occasional visits to plant facilities where required safety policies and PPE requirements must be followed.