About this role
About the Role
Inpro is seeking a highly organized, customer-focused Ascend Project Coordinator to manage projects from award through completion. In this role, you'll serve as a key connection between customers, Sales, Product Management, and internal support teams—keeping project details, orders, documentation, and schedules moving in the right direction.
The ideal candidate is a proactive problem-solver who thrives in a fast-paced environment, communicates effectively, and brings strong project-management skills and attention to detail. This position is based in Muskego, WI.
What You'll Do
• Partner with inside and outside sales representatives and customers to gather project details and requirements in alignment with project schedules.
• Maintain accurate, up-to-date project trackers and communicate key milestones, changes, and priorities.
• Work directly with customers to ensure orders are complete and entered accurately.
• Manage post-award project activities, including:
• Contract submissions
• ESRs and SDRs
• Customer bids and submittals
• Order status and shipment tracking
• Partial shipments and expediting
• Change orders
• Material returns
• Customer-service matters
• Project closeout documentation
• Coordinate Sales and Operations Planning (S&OP) meetings to support successful project outcomes.
• Collaborate with the Product Manager and Product Manager Assistant to ensure engineered part numbers are accurately created and successfully introduced into the sales process.
• Develop and deliver training, work instructions, and ongoing process support for the sales team.
• Help reduce controllable returns and allowances by improving order accuracy and project coordination.
• Perform other duties as assigned.
What You Bring
• High school diploma or equivalent required; college degree preferred.
• Experience or knowledge of the construction industry and related products.
• Strong project-management, organizational, and follow-through skills.
• Proficiency with CRM workflows.
• Proficiency with Macola and Microsoft Office applications.
• Ability to manage multiple projects, deadlines, and priorities simultaneously.
• Strong written and verbal communication skills.
• A collaborative, customer-focused approach with exceptional attention to detail.
Key Working Relationships
• Reports to the Divisional Sales Director.
• Partners closely with the Product Manager and Sales Representatives.
• Collaborates with CRM and Experlogix team members.
• Communicates professionally with customers, business partners, and other external contacts.
Why Join Inpro?
This is an opportunity to play an important role in the customer experience and the success of high-impact projects. You'll work across teams, solve challenges, improve processes, and help ensure every Ascend project progresses smoothly from award to completion.
If you enjoy bringing structure to complex projects, building strong customer relationships, and helping teams deliver excellent results, we'd like to hear from you.