About this role
Primary Responsibilities:
• Evaluates and assesses damaged vehicles.
• Makes decisions on if the vehicle is repairable or a total loss based on damages.
• Runs total loss evaluations as needed on vehicles.
• Writes estimates using standard automotive labor and parts cost software and knowledge of automotive repair.
• Reviews repair cost estimates with automobile repair shop to secure agreement on cost of repairs.
• Communicates with insured and body shops.
Knowledge & Requirements:
• High school diploma or GED equivalent. Bachelor's degree preferred.
• Must have a valid Driver's License.
• 1-2 years of body shop or insurance experience.
• Knowledge of Estimatics software including CCC, Mitchell, and Audatex.
• Ability to negotiate in a variety of circumstances.
• Excellent verbal and written communication skills including active listening skills.
• Effective utilization of computer systems and software.
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