About this role
Closing Date: September 16, 2026, at 4:00PM
Hourly: $18.00 per hour
Essential Duties and Responsibilities:
• Promotes and provides excellent guest service experiences to both internal and external guests.
• Greets guests and efficiently processes food and beverage orders and purchases through the Point of Sale (POS) System.
• Maintains the accountability and security of their individual cash drawer.
• Stocks and cleans workstation/venue to ensure presentable products.
• Ensures and collects appropriate guest payment for food and beverage service.
• Maintains a professional and tidy appearance at all times.
• Builds and maintains knowledge of food and beverage offerings to ensure all questions answered appropriate and accurately.
Skills/ Requirements
• HS Diploma or equivalent preferred.
• Experience working in fast-paced, high volume fine dining, casual food service and/or nightclub is preferred.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.