About this role
Essential Job Functions
• Creates Value Propositioning and drives solutions. Provides, documents, and reviews one strategic solution per client managed in their book of business per quarter.
• Acts as main liaison between client and CWW network.
• Internal and external business reviews on a monthly basis.
• Local level relationship building, management and engagement both internally and externally.
• Creates and deploys SOP to respective origin/destination points. Obtains sign off both internally and externally.
• Manages RCCA process and drive continuous improvement.
• Participates in and manages quoting process.
• Engages with Implementation Managers for all new business.
• Manages anomaly and exception reports both financial and operational.
• Drives cross selling opportunities
• Defines/documents and gains sign off on Scope of Work both internally and externally.
• Manages and Drives Company mandated ROTP.
• Maintains invoicing requirements contained within the SOP with DD and Regional Director Account Management signature.
• Collaborates with stations and client to build a healthy and steady collections
• Maintain AR below percentage in accordance with company goal.
• Responsible for driving 10% Net Revenue growth YOY for respective book of business.
• Other duties as assigned
• Responsible for driving 10% Net Revenue growth YOY for respective book of business.
• Other duties as assigned
Other Skills/Abilities
• Demonstrated sales success and knowledge of sales concepts, methods and techniques.
• Strong understanding of business beyond core functional expertise and in-depth knowledge of products and services.
• Fluency or High level experience in the English language (written, speaking, reading).
• Excellent written and oral communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments.
• Ability to develop strong business relationships within all levels of the company and with potential and existing clients.
• Strong working knowledge of domestic and international regulatory compliance laws and regulations related to the supply chain and transportation industry.
• Intermediate proficiency in Microsoft Office, internet, web-based and job specific
Education and experience
• High School Degree or GED required.
• Bachelor's Degree preferred
• Minimum five years related experience.