About this role
Guests in The Madison Concourse Hotel's beautiful Governor's Club Lounge enjoy complimentary breakfast, top-shelf cocktails, hors d'oeuvres and desserts in the private lounge with a breathtaking view of the State Capitol. As a Governor's Club Breakfast Attendant, you play a part in making this a great Madison experience for our guests! We're looking for a true people-person with knowledge of Madison to give our guests recommendations for food, fun, and other things to do while in our wonderful city.
This is a full-time morning position with hours from 5:30am-1:30pm Saturday and Sunday and 5:00am-1:00pm Monday and Tuesday. Friday mornings may be scheduled depending on occupancy levels. Weekend and holiday availability is required. We offer a competitive starting wage of $17/hour, plus benefits.
Key Responsibilities:
• Set up and maintain the breakfast buffet prepared by our culinary team
• Light cleaning to maintain the cleanliness of the Governor's Club Lounge
• Refresh complimentary amenities for our guests throughout the morning
• Maintaining inventory and restocking items in the kitchen and Governor's Club Lounge
• Assisting guests with any questions they have about the hotel or surrounding area
• Acting as a concierge to make recommendations for things to do and see around Madison
• Perform other functions as required and directed
Qualifications:
• Customer service background is required
• Previous hotel or related experience preferred
• People-person with a passion for hospitality
• Familiar with Madison
Perks & Benefits
We hire the most highly qualified people available and provide a competitive benefits package which includes:
• Free employee parking
• Free employee meal
• Discounted hotel rooms
• 401-K matching retirement plan
• Paid time off
• $1,000 Employee Referral Bonus
• Cash Advance: Get the money you've already earned from work before your paycheck arrives! Available as early as your first shift.
• Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.S. and Canada!
• Pet Insurance for all employees
• A vibrant and inclusive work environment that values teamwork and celebrates your contributions!
Full time positions also offer:
• A comprehensive Quartz health insurance plan
• Dental insurance
• Vision insurance
• Company-paid basic life insurance and short term disability
• Flexible Spending Account (FSA)
• Additional life insurance policy
Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.