About this role
Engineering & Facilities Oversight
• Train and instruct other members of the staff through sharing knowledge and skills.
• Operate as an independent mechanic by analyzing problems, identifying courses of action, and implementing
• solutions with available resources and to a high degree of quality.
• Keep accurate completion and task records in the project files.
• Set an example of continuous self-development.
• Plunging toilets, unclogging drains, repairing all types of hardware, plumbing, and electrical equipment including
• lamps, air conditioners and cosmetic items.
• Clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.
• See that all tools used are returned to the shop and secured in proper storage area.
• To protect and otherwise maintain your assigned tool pouch and its tools at the discretion of Engineering.
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• Monitor systems as necessary, to be fully informed of the system operation and to handle emergencies involving
• the systems.
• Have a working knowledge of fire sprinkler and emergency power systems.
• Observe and analyze energy and utilities usage in the hotel and on the grounds.
• Look for ways to conserve energy and report any ideas to Engineering Management.
• Be available for any emergencies and act in an engineering capacity to protect our guests and associates, and
• preserve the building and its systems during emergencies.
• To act as quickly and responsibly as possible to return the building to its normal operating status.
• To inform Engineering Management of any such emergencies.
• Be aware of all existing departmental Job Safety Analysis and to strive to work in an accident-free manner and to
• create a safe work environment for others.
• Continuously look for conditions which may endanger associates or guests of the hotel and to take immediate
• action to correct any hazardous conditions found.
• Read, log, track, and interpret readings from meters, gauges, and other measuring units.
• Maintain a thorough log of each day's activities and problems that occur and ensure this information is passed on
• to other shifts.
• Clean all engineering areas as directed by Engineering Management.
Safety & Security
• Conduct regular safety and security patrols of the building and property.
• Respond to guest and employee safety concerns during overnight hours.
• Act as first responder during emergencies (medical, fire alarm, power outage, building system failure).
• Liaise with emergency services when required.
• Enforce hotel safety protocols and policies overnight.
Guest & Brand Protection
• Proactively resolve issues that could disrupt guest experience.
• Communicate calmly and professionally with guests during incidents.
• Maintain visibility as a reassuring presence overnight.
Additional Responsibilities
• Report to work on time and in full uniform
• Work in a neat and efficient manner, keeping work areas clean and well organized.
• Serve as otherwise directed or needed to help maintain the effective and efficient operation of the hotel at the discretion of Engineering Management or the hotel General Manager.
• Complete all work assigned in a safe and professional manner.
• Maintain communications with supervisors to ensure that all needed materials, tools, and supplies are available or on order.
• Follow up on any items that may be on back order.
• Keep supervisor updated on assignments.
• Provide training and technical advice to other engineers as needed or requested.
• Maintains a working knowledge of all federal, state, and local laws, codes, and regulations.
• Always maintains a professional image.
• Maintains the hotel facility and related equipment in a safe and efficient manner.
• Provides for a safe work environment by following all safety and security procedures and rules.
• Performs other duties as assigned by Engineering Supervisor and/or Chief Engineer/Manager.
• Reads, learns, understands, and refers to the Standard Operating Procedures.
• Each associate will be required to follow the rules as found in the Marriott/Concord Hospitality Associate Handbook.
Required Skills & Qualifications
• Background in engineering, maintenance, facilities, or security (combination preferred).
• Basic mechanical aptitude with ability to troubleshoot building systems.
• CPR/First Aid certification (or ability to obtain).
• Strong situational awareness and emergency response mindset.
• Ability to work independently and make sound decisions overnight.
• Clear written communication skills for logs and shift handoffs.
Benefits We offer competitive wages and a comprehensive benefits package for full-time associates, including: • Medical, dental, vision, life, and disability insurance • 401(k) with company match • Tuition assistance • Discounted hotel stays • Training, development, and career advancement opportunities • Eligibility for a performance-based bonus upon attainment of objectives
Why Concord?
Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”
We are Concord!