About this role
The Brand Ambassador position will support the territory assigned, growing the volume of business in accordance with company goals. Meet or exceed established goals and increase territory volume. Solicit new business from existing accounts, merchandise stores and evaluate and communicate market conditions to management. Execute marketing and promotional initiatives. Reinforce and increase brand awareness, educate consumer and partners on brand attributes. Thoroughly understand our products and services to educate and train our agents
I. Minimum experience and requirements:
• Fluency in Microsoft Excel and PowerPoint.
• Bi-Lingual English/Spanish
• Excellent presentation skills, verbal and written communication skills, and interpersonal skills.
• Highly motivated team player with a strong desire for success
• Experience in the money transfer industry is a plus
II. KEY COMPETENCIES:
• Engage with prospective and existing agencies, end customers and consumers in a professional and friendly manner.
• Grow the volume of transactions and increase profitability, visit ALL agents in assigned territory.
• Dress agent locations according to brand standards.
• Participate in the development of promotional programs.
• Actively engage with consumers at agents' location, set up in-store promotional events and other marketing initiatives to promote the brand.
• Assist with marketing and promotional activities such as massive events, trade shows, grass root events, festivals, fairs, or parades.
• Perform some activities related to our GreenDot program, training agencies, helping end customers to enroll, and promoting the program.
• Collaborate with the Marketing Department in market research activities.
• Communicate market conditions to the Marketing Department and the local Sales Team; reporting agency needs, monitor competitive pricing and exchange rates, collaborate with market research activities, report any relevant information about the industry.
• Review the production numbers daily (remote access to the system will be made available) and watch for red flags. Any agent whose volume has decreased from one month to the next or whose growth is inconsistent with the regional trend or company goals for the area must be immediately contacted, visited, and put back on track.
• Respond to any shifts in market conditions swiftly and resolve issues before they become problematic or detrimental to growth.
• Coordinate with and maintain open lines of communication with other departments.
• Work with the marketing department on other projects that may be implemented.
• Maintain and/or repair equipment, install software.
Participate in credit and collection effort