About this role
Location SAINT LOUIS, MO 63130

Scheduled Hours 40
Position Summary Serve as support for all HR operations service center inquiries.
Job Description
Primary Duties & Responsibilities:
• Provides oversight, guidance and resolution for the operational processes in Service Now. • Interfaces with multiple levels of support with the goal of ticket resolution. • Follows documentation and process improvements for areas of functional support with an emphasis on customer excellence and process improvement. • Focuses on metrics for ticket resolution for ongoing distribution and resolution