About this role
The IT Service Desk Analyst will provide technical support and issue resolution to internal and external customers which may include users of all types and skill levels. Responsibilities may also include security access processing, ID tracking, maintenance of reporting logs, password reset assistance, PC hardware/software inventory checks and stocking of spare parts as well as more advanced troubleshooting and support.
Essential Duties and Responsibilities:
• Be the first and second tier support for the network infrastructure, server environment, environmental monitoring of the computers, an