About this role
Job summary
We are seeking a proactive and detail-oriented Administration Assistant to join our busy General Practice team. The successful candidate will play a vital role in supporting the clinical and administrative functions of the practice, ensuring smooth day-to-day operations and contributing to high-quality patient care.
Main duties of the job
Provide general administrative support to the practice including answering telephones, emails, data inputting, managing patient registrations and handling relevant correspondence.
Please see the job description for further information about the role.
About us
We are a well-established General Practice based in Lichfield, serving a patient population of approximately 13,500 across three sites: Lichfield, Whittington, and Burntwood. Our multidisciplinary team includes experienced GPs, Advanced Nurse Practitioners, pharmacists and practice nurses, working collaboratively to deliver high-quality, patient-centred care to our community.
Please note travel across the three sites may be required for this role.
Job description Job responsibilities
- Assist with scanning, filing, and maintaining electronic and paper records.
- Process patient referrals via the electronic referral system.
- Provide basic IT support to practice staff and raise IT support requests.
- Provide reception cover including booking appointments, answering telephone calls and interacting with patients face-to-face.
- Contribute and take minutes of staff meetings.
- Support the wider admin team during busy periods or staff absence.
- Uphold patient confidentiality and data protection at all times.
Person Specification
Experience Essential
- Previous experience in a administrative role. - Excellent attention to detail and organisational skills. - Ability to work independently and as part of a team. - Understanding of confidentiality and safeguarding principles. - Basic knowledge of IT troubleshooting.
Desirable
Experience of working in a GP Practice or Primary Care Familiarity with clinical systems
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Langton Medical Group
Address Eastern Avenue
Lichfield
Staffs
WS13 7FA
United Kingdom
Employer's website https://langtonmedicalgroup.co.uk/homepage (Opens in a new tab)