About this role
What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer’s interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? We are seeking a highly skilled and experienced Fraud Manager to join our team. The ideal candidate will be responsible for developing and implementing strategies to detect, prevent, and mitigate fraudulent activities within our iGaming platform. This role requires a deep understanding of fraud detection technologies, risk management, and regulatory compliance. This role will report in to the Director of Fraud, and oversee the daily operations of the fraud team. Key Responsibilities: Manage the day-to-day activities of the fraud team, providing guidance and support. Assist in the training and development of fraud team members to enhance their skills and knowledge. Develop and implement comprehensive fraud prevention strategies and policies. Monitor and analyze transaction data to identify suspicious activities and patterns. Conduct thorough investigations into potential fraud cases and take appropriate action. Collaborate with cross-functional teams, including customer service, compliance, and IT, to ensure a holistic approach to fraud prevention. Prepare detailed reports on fraud incidents, trends, and effectiveness of prevention measures.