About this role
Salary: £40,000 - 40,000 per year
Requirements: A Bachelors degree in Information Technology, Computer Science, Information Systems or a related disciplineProven experience in IT infrastructure and application supportStrong experience with Microsoft Windows Server administrationExperience with Active Directory, Group Policy, Microsoft 365 and Entra IDExperience with VMware and/or Hyper-V virtualisationGood knowledge of TCP/IP networking, DNS, DHCP, VPN, VLANs and firewall technologiesExperience with backup, storage and endpoint management solutionsExperience working within a pharmaceutical, biotechnology, medical device or similarly regulated environment would be highly desirableAn understanding of GxP, GMP, GAMP 5, Annex 11 and 21 CFR Part 11 would be advantageousStrong understanding of IT service management and ITIL principlesExcellent analytical and troubleshooting skillsA proactive approach to problem solving and continuous improvement Responsibilities: Administer and maintain serversManage backupsSupport Microsoft 365 and Active DirectoryManage application configurationTroubleshoot application issuesManage incidents, service requests, problems and changes in line with ITIL principlesMaintain SLA performanceMaintain accurate IT asset and configuration recordsEnsure incidents and changes are fully documented and appropriately managedProvide a professional and customer-focused IT support service across the siteSupport validated and regulated computer systems throughout their lifecycleParticipate in user requirements gathering, risk assessments, validation planning and test executionMaintain documentationSupport internal and external audits and regulatory inspectionsEnsure data integrity, system security and compliance requirements are maintainedParticipate in infrastructure upgrades, cloud migrations, cybersecurity initiatives and application deploymentsAssist with IT budgeting, procurement, licensing and contract renewals Technologies: Active DirectoryCloudFirewallHyper-VSupportITILMicrosoft 365SecurityTCP/IPVPNVMwareWindowsOffice 365 More:
We are recruiting for an experienced IT Analyst to join our IT team at a busy manufacturing site in Haverhill. This is a full-time position based in Haverhill, Suffolk, with hours of 9:00am to 5:30pm and 36 hours per week. The salary is £40,000 per annum. Interviews will take place in Haverhill, Suffolk, following a registration process by PureKat Consultancy Ltd. PureKat Consultancy is acting as an Employment Agency for permanent vacancies and as an Employment business for temporary vacancies.
last updated 37 week of 2026