About this role
Salary: £35,000 - 40,000 per year
Requirements: Strong Microsoft 365 administration experienceGood Windows and Apple/iOS knowledgeSolid networking and Wi-Fi troubleshooting skillsExperience with IT ticketing/helpdesk systemsExperience supporting hardware, servers and IT infrastructureExcellent problem-solving and communication skillsThe ability to work independently while collaborating with operational teamsA full UK driving licence Responsibilities: Provide hands-on and remote IT support across our corporate and venue locationsTroubleshoot hardware, software, network and connectivity issuesSupport Microsoft 365, Exchange, SharePoint, OneDrive and IntuneSupport wired and wireless networks, servers and IT infrastructureWork with POS, AV, VoIP, CCTV and specialist venue technologyManage incidents through our IT ticketing system and prioritise business-critical issuesBuild and configure laptops, desktops and mobile devicesSupport new-starter IT onboardingMaintain IT documentation, asset inventories and venue technology standardsWork with vendors and internal technology teams to resolve issues quicklyTravel to venues as required Technologies: HardwareSupportMarketingMicrosoft 365MobileNetworkSharePointWindowsiOSOffice 365 More:
Think Specialist Recruitment are delighted to be working with a fantastic organisation who have an exciting opportunity to join our IT team. This opportunity would suit a candidate who has previous experience within a Technical Support role, someone who is passionate about IT and technology, as well as someone who has a flexible approach to work. The role is predominantly office based with occasional travel to other sites. Salary is £35,000 to £40,000 plus great benefits. Working hours are Monday to Friday with some occasional out of hours, which will be repaid with time off in lieu. We offer hybrid working with 4 days in the office and 1 day from home. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment across administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
last updated 37 week of 2026