About this role
Salary: £25,000 - 27,500 per year
Requirements: Great communication and people skillsCustomer service experience, either phone-based or face-to-faceStrong IT basics, including Windows 10/11, Excel, and general IT literacyOrganised, proactive, and a natural problem solverSomeone who takes initiative and enjoys learningMust have own transport due to the role location Responsibilities: Support and train customers on our software and hardware systemsTroubleshoot issues via phone, email, and regular check-insExplain technical concepts in a simple, user-friendly wayCoordinate hardware installations with our engineersWork closely with teams across the businessAct as the main point of contact for IT support for our valued customers Technologies: ExcelHardwareSupportWindows More:
We are a forward-thinking, family-owned business with a friendly, fast-growing team. This is an on-site role near Solihull, West Midlands, with flexible hours of 38-40 per week and pay of £14.00 per hour (£27,664 per annum). We are looking for a proactive, people-focused IT Support Specialist who enjoys solving problems, helping customers, and building relationships.
last updated 37 week of 2026