About this role
Salary: £26,500 - 30,000 per year
Requirements: Excellent customer service and communication skills, both written and verbalPassion for technology and a strong interest in developing a career within ITStrong organisational skills with the ability to prioritise and manage multiple tasks effectivelyStrong problem-solving skills and a logical approach to troubleshooting, utilising AI and new technologiesWillingness to learn new technologies, develop technical skills and work towards professional certificationsSome previous IT experience or qualifications would be advantageous but not essential Responsibilities: Serve as the first point of contact for clients and provide professional, reliable technical supportDiagnose and resolve technical issuesManage support requests through our Service Desk platformEnsure customers receive an excellent support experienceWork with a broad range of technologiesAssist with software and hardware deploymentsSupport end usersCollaborate with colleagues to deliver exceptional service Technologies: AIHardwareSupportMarketingMicrosoft 365Office 365 More:
We are working with a long-standing client in Oxford offering a hybrid working arrangement of 3 days per week in the office and 2 days working from home, with hours Monday to Friday from 09:00 to 18:00 and a salary of up to £30k per annum depending on experience. We provide structured training programmes, fully funded certifications and a clear progression framework, along with tailored development, regular reviews and opportunities to increase earnings. Our team culture is supportive and collaborative, and additional benefits include an on-site gym and workout space, plus genuine long-term career progression.
last updated 37 week of 2026