About this role
Salary: £? - ? per year
Requirements: Solid previous experience in IT Support within a Microsoft environmentDesktop / 1st Line / Service Desk Support experience in a Windows / Microsoft environmentExperience with SharePointExperience with Windows 10Experience with Office 365 / Microsoft 365Experience with Active DirectoryExperience with AzureExcellent customer service and communication skills Responsibilities: Provide hands-on Desktop Support to end usersHandle incoming support calls and resolve user issuesProvide face-to-face walk-up IT supportManage, triage, and update support ticketsTroubleshoot and resolve hardware, software, and access issuesSupport AV, including meeting room set-ups and technical issuesEscalate more complex incidents to relevant teams where necessary Technologies: Active DirectoryAzureHardwareSupportMicrosoft 365Office 365SharePointWindowsCloud More:
We are seeking a Desktop Support Engineer to provide additional BAU support to our onsite IT team in Stevenage. This is a contract role, with onsite work required five days per week. The role is focused on delivering excellent customer service across face-to-face and remote interactions while supporting end users with hardware, software, access, and AV issues.
last updated 37 week of 2026