About this role
Salary: £64,000 - 104,000 per year
Requirements: We require active security clearance.We require proven background in Service Owner Management.We require significant experience as a Service Owner or Deputy Service Owner in cloud transformation programs.We require a deep understanding of the GDS Service Standard and a proven track record of guiding services through the Discovery, Alpha, Beta, and Live phases.We require expertise in owning, developing, or enhancing digital workplace, collaboration, productivity, end-user computing, knowledge management, or AI-enabled services.We require strong experience leading multidisciplinary teams across product management, user-centered design, architecture, business analysis, suppliers, and service management.We require experience developing or contributing to business cases, including cost modelling, benefits realization, service transition, and workforce planning.We require strong capabilities in governance, assurance, and risk management, including supporting service boards and executive reporting.We require a practical understanding of ITIL 4 and its application in agile service delivery environments.We consider experience working in Tier 2/3 secure environments within government or defence highly desirable. Responsibilities: We will own and manage the Digital Workplace & AI service.We will guide services through the Discovery, Alpha, Beta, and Live phases.We will develop or enhance digital workplace, collaboration, productivity, end-user computing, knowledge management, or AI-enabled services.We will lead multidisciplinary teams across product management, user-centered design, architecture, business analysis, suppliers, and service management.We will contribute to business cases, including cost modelling, benefits realization, service transition, and workforce planning.We will support governance, assurance, and risk management activities.We will support service boards, executive reporting, and senior stakeholder decision-making. Technologies: AICloudSupportITILSecurity More:
We are supporting our central government client in recruiting a Service Owner for an initial 12-month assignment with the option to extend. The role is based in London on a hybrid working arrangement. We are seeking a professional who can contribute to cloud transformation and AI-enabled service development within a secure, collaborative environment.
last updated 37 week of 2026