About this role
Salary: £26,500 - 28,000 per year
Requirements: Previous experience in a cyber security roleExperience with cyber incidents and monitoring tools such as SIEM is desirableCompTIA Security+ is desirableExperience in incident triaging and responseExperience with the Microsoft security stack, including XDR, Defender for Cloud, and Defender for EndpointKnowledge of Office 365Experience with vulnerability scanning toolsNetworking experience, including patching and a basic understanding of TCP/IPStrong attention to detail and presentation skillsAbility to demonstrate initiative and ownership of tasks and projectsAbility to prioritise, coordinate, and complete tasks to meet deadlinesBasic knowledge of threats, vulnerabilities, prevention techniques, and countermeasuresBasic knowledge of log analysis, forensic investigations, and troubleshootingDesirable qualifications include CEH, ISC2 CC, ISC2 SSCP, MS SC-200, and MS SC-900Strong analytical skills and the ability to correlate eventsBroad IT experience with a basic understanding of technologies and processes for protective monitoring and vulnerability managementAnalytical approach to problem solvingGood knowledge of IT and an understanding of cyber defenceExcellent communication skills and willingness to learn new skills Responsibilities: Work as part of our Bedford team to deliver protection and monitoring of IT systemsSupport our customers by investigating attacks and threatsDeliver a protection service through reactive and proactive monitoringCreate documentation and handouts to advise users on best practiceInvestigate issues and manage threatsAct as a technical adviser to other team membersAssist in investigations and escalations of security violations, unauthorized access attempts, virus infections, and other security-related eventsRoll out security platforms to customers to ensure systems are up to date and protectedConfigure and monitor security technologies including anti-virus, email filtering, and web filteringMaintain an up-to-date understanding of the current threat landscapeManage the IT Security ticket queue and take ownership of tickets through to resolution in line with ITIL and SLA targetsWork with IT teams as necessary to resolve assigned ticketsInput data accurately and follow tasks through to completion Technologies: CloudSupportITILOffice 365SecurityTCP/IPWebNetwork More:
We are Total IT, an award-winning technology services and systems integration business founded in 2006, with offices in Bedford, London, and Dubai. We work at the intersection of IT, cyber security, networks, and smart building technology, supporting some of the largest and most complex commercial buildings in the United Kingdom, alongside a growing portfolio of international clients. The role is based in Bedford and offers a friendly, supportive, and professional working environment with a strong team culture. We provide benefits including 30 days annual leave plus extra time around your birthday, private healthcare with 24-hour GP access, mental health and wellbeing programmes, audio, optical and dental cover, up to 10 days of relevant training per year, a tailored professional and personal development plan, high-performance computers, company events, free and on-site parking, private dental and medical insurance, and a referral programme. The interview process includes telephone screening, Teams and face-to-face interviews, followed by an offer discussion and start-date agreement.
last updated 37 week of 2026