About this role
Job summary
We are looking for a positive and adaptable person who holds their NVQ2 dispensary qualification (or is due to qualify in the next few months). You must be able to demonstrate relevant recent experience, and possess an adaptable and flexible mentality, as well as a desire to embed newly acquired knowledge and skills
To apply for this role you will need to be able to demonstrate a thorough knowledge of dispensary requirements/legislation and be able to work well as part of a team but be equally comfortable to work on your own.
The role is suited to someone who is IT literate and who will be to work as part of the pharmacy and dispensary team across 2 sites, including the repeat prescribing and the clinical system, stock control, stock ordering and costs, problem solving, as well as dealing with our patients.
Main duties of the job
Dispensing acute prescriptions. Dispensing repeat prescriptions requests received by telephone calls, electronically, face to face and those delivered to the surgery. Dispensing private prescriptions. MDS dispensing for community and care home patients Dealing with returned medicines from patients Dealing with uncollected medication Handing out prescriptions and collecting charges when appropriate. Cashing up prescription moneys, balancing and recording Taking prescription repeats over the telephone and at in person from patients. Collecting private charges for vaccines and holiday prophylactic medication. Sorting, stamping and endorsing prescriptions. Submitting all unsigned prescriptions to the doctors, generating nurse prescriptions Completing backs of prescriptions. Ordering appropriate quantities of goods via the wholesalers computer link. Checking goods as and when they are delivered and recording generic details. Returning incorrect goods to the wholesalers. Stocking shelves, refrigerators and other storage areas using rotation method. Removing out of date stock from the shelves, refrigerators and other storage areas. Disposal of returned unused medicines.
About us
As a valued member of our team, you will play an important part in our dispensary and pharmacy community. We are a small friendly practice (approx 60 employees over 2 sites) who work together well as a team.
Job description Job responsibilities Job responsibilities:
Dispensing Dispensing acute prescriptions. Dispensing repeat prescriptions requests received by telephone calls, electronically, face to face and those delivered to the surgery. Dispensing private prescriptions. MDS dispensing for community and care home patients Administration of Dispensary/Pharmacy computerised system and software associated with this Ensuring the dispensary area remains clean and tidy. Dealing with returned medicines from patients Dealing with uncollected medication
Prescriptions & prescription moneys Handing out prescriptions and collecting charges when appropriate. Cashing up prescription moneys, balancing and recording Submitting prescription moneys to the finance officer for banking ensuring sufficient change is available Taking prescription repeats over the telephone and at in person from patients. Collecting private charges for vaccines and holiday prophylactic medication. Sorting, stamping and endorsing prescriptions. Submitting all unsigned prescriptions to the doctors, generating nurse prescriptions Completing backs of prescriptions. Generating prescriptions.
Stock Control Ordering appropriate quantities of goods via the wholesalers computer link. Checking goods as and when they are delivered and recording generic details. Returning incorrect goods to the wholesalers. Stocking shelves, refrigerators and other storage areas using rotation method. Removing out of date stock from the shelves, refrigerators and other storage areas. Disposal of returned unused medicines. Other Helping new pharmacy/dispensary staff. Assist patients and colleagues with queries, both face to face and over the telephone This job description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. The post holder is required to carry out any duties that may reasonably be requested by the partners, the dispensary operational lead or the practice manager.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the Practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:
Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Undertaking periodic infection control training Reporting potential risks identified
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality
The post-holder will strive to maintain quality within the Practice, and will:
Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources
Communication
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services
The post-holder will:
Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work
Person Specification
Qualifications Essential
GCSEs A* - C (grade 9 4), must include Maths & English. NVQ2 Dispensing qualification or about to qualify
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Vale Medical Group
Address Long Clawson Medical Practice
The Sands
Long Clawson
Melton Mowbray
Leicestershire
LE14 4PA
United Kingdom
Employer's website https://www.valemedicalgroup.co.uk/ (Opens in a new tab)