About this role
Job summary
Join our Information Governance (IG) Team at Central London Community Healthcare NHS Trust and help us protect information, support colleagues and maintain high standards of information governance across the organisation.
As an IG Advisor, you will provide practical advice and support to staff, helping them understand and apply information governance requirements in their day-to-day work. You will contribute to a culture where information is handled safely, lawfully and responsibly, supporting the delivery of high-quality care.
This is a varied role offering the opportunity to:
Provide advice on information governance and data protection.
Work with colleagues and partner organisations on IG matters.
Support the Trust's annual Data Security and Protection Toolkit submission.
Promote good information governance practice across the organisation.
Contribute to audits and the review of information governance incidents.
You will work under the guidance of the Deputy Head of Information Governance and collaborate with colleagues across the Trust.
We welcome applications from people with different experiences and backgrounds who can bring a thoughtful, collaborative and inclusive approach to information governance.
Main duties of the job
As an IG Advisor, you will contribute to the effective management and continuous improvement of information governance across the Trust.
Key responsibilities include:
Providing clear, practical advice and support to staff on information governance requirements.
Processing requests for information under the Freedom of Information Act 2000, Environmental Information Regulations and Data Protection legislation, including Data Subject Access Requests.
Liaising and collaborating with partner organisations on information governance matters.
Raising awareness and promoting good information governance practices across the organisation.
Working with the Deputy Head of Information Governance to gather evidence and assurance for the Trust Board in support of the annual Data Security and Protection Toolkit submission.
Carrying out data protection audits and supporting the identification of areas for improvement.
Undertaking the initial review and investigation of information governance incidents reported through the Trust's internal reporting system.
Maintaining accurate records and contributing to clear, timely reporting and assurance.
The role requires sound judgement, attention to detail and the ability to communicate information clearly with colleagues at different levels.
About us
We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.
What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.
Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.
We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.
Job description Job responsibilities
Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.
Person Specification
Education/ Qualification Essential
Degree level education or previous relevant experience in an Information Governance related field ISEB qualification in FOI and /or DPA or equivalent. Evidence of recent and ongoing CPD / learning in DPA / FOI / Information Governance
Desirable
GDPR Practitioner Certificate
Experience Essential
Specialist expertise in Freedom of Information Act 2000 legislation Expertise in Data Protection Act 2018 and GDPR legislation Understanding of complex public sector organisation and effective partnership working An understanding of NHS legislation, governance frameworks and standards Understanding and knowledge of records management Understanding and knowledge of confidentiality guidance (Caldicott) Experience of working within the NHS Experience of handling and responding to FOI and Data Protection queries Experience of successfully engaging and working with a range of staff and members of the public. Previous experience of working in a public facing team within the healthcare sector o Experience of planning and delivering training sessions to multidisciplinary groups
Desirable
Familiarity with incident reporting and investigation methods Project Management qualification Experience of use of clinical systems for records extraction and auditing.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Central London Community Health Trust
Address Parsons Green
Parsons Green , London
SW64UL
United Kingdom
Employer's website https://clch.nhs.uk/ (Opens in a new tab)