About this role
Job summary
We are seeking to recruit a Team Administrator to support the Operations Manager and the multi-disciplinary Clinical team, you should possess outstanding written and verbal communication skills. You'll need to be a team player while also having the ability to take initiative and work independently. Your role will involve providing essential administrative support to ensure the team or unit operates smoothly and efficiently. You will collaborate closely with the Team Administration Lead to deliver responsive administrative services to the team. Additionally, you'll be responsible for developing your own administration systems and offering day-to-day support. This position requires you to take initiative and communicate effectively with a diverse range of professionals while maintaining client confidentiality at all times.To support the Operations Manager and the multi-disciplinary Clinical team, you should possess outstanding written and verbal communication skills. You'll need to be a team player while also having the ability to take initiative and work independently. Your role will involve providing essential administrative support to ensure the team or unit operates smoothly and efficiently. You will collaborate closely with the Team Administration Lead to deliver responsive administrative services to the team. Additionally, you'll be responsible for developing your own administration systems and offering day-to-day support. This position requires you to take initiative and communicate effectively with a diverse range of professionals while maintaining client confidentiality at all times.
Main duties of the job
For a detailed description of the main duties, please refer to the attached Job Description and Person Specification.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job description Job responsibilities
For a detailed job description and main responsibilities of the role please refer to the attached Job Description and Person Specification.
Person Specification
Education/ Qualification/Training Essential
oEducated to GCSE standard or NVQ3 or equivalent oGood standard of Written and Spoken English
Experience Essential
oSignificant experience of working as part of an administrative team. oExperience in a health/mental health, education or social services environment.
Desirable
oExperience of working in a culturally diverse inner city area. oMinuting meetings
Knowledge and Skills Essential
oComputer Literacy oword processing skills (MSOffice Word) 40-45 wpm typing speed oData entry skills oFamiliarity with switchboard duties oGood communication and interpersonal skills including the ability to communicate effectively verbally and in writing. oAbility to type using digital dictation recordings. oAbility to prioritise workload, and plan and organise own time effectively oExercise own judgement when dealing with enquiries from patients, parents/carers or other professionals. oAbility to act independently, and on own initiative. oAbility to work as part of a multi disciplinary team in a pressured environment oAble to work under pressure Excellent organizational skills oAbility to work flexibly & under pressure oAbility to manage own workload without direct supervision
Desirable
oKnowledge of Access/Patient Administration systems oOther windows packages for example Excel, PowerPoint and Outlook oApplication of technology in the office i.e. Email and Networking
Other Essential
Professional Accountability. Flexibility IT / Administration Equal Opportunities Confidentiality
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name East London NHS Foundation Trust
Address Florence Ball House
Kimbolton Road
Bedford
MK40 2NT
United Kingdom
Employer's website https://www.elft.nhs.uk/ (Opens in a new tab)