About this role
Join 2J Supply, now proudly part of Rheem Air Distribution, a global leader in Heating, Ventilation and Air Conditioning (HVAC) innovation! With over 60 years of trusted service, 2J Supply has built a strong network across Ohio, Kentucky, West Virginia, and Indiana, delivering top-quality HVAC products, exceptional service, and industry-leading training to residential contractors. At 2J Supply, we continue to operate with a small-company feel but with the resources and benefits of a large company—creating opportunities for growth and success for both our team and our customers. As part of the Rheem family, we’re stronger than ever and committed to:
• Excellence in Service • Building Relationships • Taking Ownership • Leading Responsibly Step into an environment where innovation meets opportunity, and where you can grow with a company that values both its employees and its customers! We offer:
• $20+ per hour • Health, Dental, Vision, Life Insurance • Paid Time Off, Paid Holidays • 401K with Day 1, Fully Vested 6% company match! • 40+ hours/week -- Monday - Friday -- Normally scheduled 8 hours/day - between 7:00am - 4:30pm Hours may vary based on business need.
• Greeting and assisting customers in a prompt professional manner • Answering customer calls professionally, politely and promptly on a multi extension phone • Assist with pulling orders and entry into the database for processing • Provide recommendations or solutions to customers regarding HVAC products • Accurately process orders and manage customer accounts • Stock inventory as needed in the showroom • Price out basic quotes & product availability from vendors • Process warranty claims • General cleaning & showroom upkeep • Other duties as assigned
• Customer Service experience required. • Sales experience is preferred • Distributor knowledge preferred. HVAC knowledge a plus. • Computer literate and able to learn an inventory system. • High school diploma or GED completion is required. • Effective communication skills, both verbal and written. • The physical abilities required for this position include walking; grasping; kneeling; crawling; reaching; carrying; stooping; crouching; standing; sitting; climbing; lifting (up to 100lbs). We are an Equal Opportunity Employer. Employment is contingent upon completion of a successful Background Check, Drug Screen, and Motor Vehicle Report.