About this role
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Exceptional Hospitality Starts with You This position plays an important role in bringing the hotel’s brand to life across digital, social, email, website, advertising, partnerships, and on-property channels. The ideal candidate is highly organized, creative, detail-oriented, and comfortable managing multiple projects in a fast-paced luxury hospitality environment. A strong understanding of luxury service, brand standards, and the local market is highly valued.
ESSENTIAL FUNCTIONS
•Provide day-to-day administrative, organizational, and creative support to the Brand and Marketing team. •Assist with the planning and execution of integrated marketing campaigns across digital, social media, email, website, print, paid media, and on-property channels. •Coordinate marketing calendars, campaign timelines, deliverables, and deadlines to ensure projects are executed accurately and on schedule. •Support the development, editing, and distribution of marketing content, including social media posts, email campaigns, website copy, promotional materials, and internal communications. •Assist with maintaining and updating hotel website content, including promotional offers, events, dining, spa, and hotel information. •Assist in developing creative briefs and coordinating with internal teams, photographers, designers, agencies, vendors, and other creative partners. •Support the execution of photo and video shoots, including scheduling, shot lists, talent coordination, property preparation, and asset organization. •Assist with the coordination and promotion of hotel activations, events, partnerships, seasonal campaigns, and special programming. •Help coordinate marketing initiatives for hotel outlets, including restaurants, bar, spa, and other guest experiences. •Assist with email marketing campaigns, including content development, scheduling, list management, testing, and reporting. •Assist with the development and maintenance of marketing collateral and promotional materials, ensuring consistency with brand standards. •Coordinate marketing collaborations, influencer initiatives, and community opportunities as directed. •Assist with public relations efforts, including compiling information, coordinating media visits, supporting press events, and maintaining media-related materials. •Conduct competitive and market research as needed. •Maintain organized libraries of photography, video, logos, creative assets, and other marketing materials. •Assist with tracking campaign performance, social media metrics, website activity, email performance, and other marketing KPIs. •Prepare marketing reports, presentations, recaps, and other materials for internal stakeholders.
QUALIFICATION STANDARDS
•Previous experience in marketing, communications, hospitality, public relations, or a related field preferred. •Previous experience in luxury hospitality, travel, lifestyle, or a premium consumer brand is a plus. •Excellent written and verbal communication skills. •Strong organizational skills and exceptional attention to detail. •Ability to manage multiple projects, priorities, and deadlines simultaneously. •Familiarity with email marketing, content management systems, analytics platforms, and social media scheduling tools preferred. •Proficiency with Microsoft Office Suite; familiarity with Canva, Adobe Creative Suite, or similar creative tools is preferred. •Knowledge of Basecamp is a plus. •Strong proofreading and editing skills. •Creative thinker with the ability to translate ideas into compelling marketing content. •Professional, polished, and collaborative demeanor. •Ability to work independently while also functioning effectively as part of a cross-functional team. •Flexibility to support occasional evenings, weekends, or special events as business needs require.