About this role
What will I be doing?
• Lead, motivate and develop your team while fostering a positive and performance-driven working environment. • Communicate clear objectives, conduct regular performance and development discussions, and support the professional growth of team members. • Plan and coordinate training programs and ensure the successful onboarding of new employees. • Build and maintain strong, long-term relationships with customers, event organizers and business partners. • Proactively manage inquiries with a sales-focused approach and convert opportunities into confirmed bookings. • Organize, coordinate and oversee events, ensuring seamless execution from planning through to post-event follow-up. • Ensure compliance with all Hilton brand standards, company policies and relevant legal requirements. • Manage administrative responsibilities, including scheduling, vacation planning, reporting and maintaining relevant systems and databases. • Analyze performance metrics, support forecasting and budgeting processes, and identify opportunities to increase revenue and business growth. • Maintain the highest standards of quality, service and safety while driving continuous improvement of processes and procedures.