About this role
Responsible for clinic management support by planning and coordinating the day-to-day operations of clinical services as it relates to patient and staff members within a clinic setting.
• Manages, plans and coordinates the day-to-day operations of clinical services. • Supervises staff and clinic schedule/workflow and implements/monitors approved policies and procedures. • Provides administrative oversight and support for the delivery of patient services; acting as liaison with patients, businesses, academic administration and faculty to include planning for space allocation and prudent resource utilization between the locations. • Interviews, selects, trains, develops and evaluates employee performance. • Manages activity in meeting patient and revenue targets in line with budgets and gathers/analyzes relevant activity data. • Manages relationships and requirements at local level. • May travel between locations in providing day-to-day oversight to more than one location in maintaining physical resources efficient and cost effective while creating a safe environment. • Performs all other duties as assigned.
• Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. • Ability to lead operational initiatives to meet or exceed service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner. • Ability to make decisions guided by precedents, policies and objectives. • Strong time management and organizational skills. • Excellent verbal, written and interpersonal communication skills. • Bachelor's degree is required. • Experience working in Dental clinics is highly preferred.