About this role
• Assess, design, and implement new products & services through different Releases on Oracle Siebel Open UI, Mass Market & EBU CRM to ensure reaching the required business needs. • Lead and handle the development team resources (Vodafone or third-party resources) in the Agile project, to ensure the delivery is on time and of high quality, as aligned with domain manager. • Supervise and assign PBIs to the team and its progress. • Lead the requirement assessment of Open UI impacts for usual business projects. • Ensure the Siebel Open UI team adheres to the industry best practices and design guidance provided by domain manager. • Prepare all the needed RFCs and Change requests for Service Management according to the SLA.
• Closely work with Scrum master and product manager of the agile team for sprint and deployment planning • Train the new resources in the team on the existing technical framework and functionalities. • Support test teams, and business product managers throughout testing phases of the releases. • Support deployment including writing deployment guides, raising RFCs. • Collaborate with the rest of the team to design & implement capability enhancements.
• Report & highlight to CRM Domain manager any risks or issues in design and build.
• Assess, design, and implement new products & services through different Releases on Oracle Siebel Open UI, Mass Market & EBU CRM to ensure reaching the required business needs. • Lead and handle the development team resources (Vodafone or third-party resources) in the Agile project, to ensure the delivery is on time and of high quality, as aligned with domain manager. • Supervise and assign PBIs to the team and its progress. • Lead the requirement assessment of Open UI impacts for usual business projects. • Ensure the Siebel Open UI team adheres to the industry best practices and design guidance provided by domain manager. • Prepare all the needed RFCs and Change requests for Service Management according to the SLA. • Closely work with Scrum master and product manager of the agile team for sprint and deployment planning • Train the new resources in the team on the existing technical framework and functionalities. • Support test teams, and business product managers throughout testing phases of the releases. • Support deployment including writing deployment guides, raising RFCs. • Collaborate with the rest of the team to design & implement capability enhancements. • Report & highlight to CRM Domain manager any risks or issues in design and build. • Support operations team in analysing issues reported in live environment.
• Bachelor's Degree in IT or equivalent with software development experience • 7 to 10 years’ experience in product & solution development in a Telco or at a technology vendor with a telecommunication focus. • Either completed Siebel Open UI Foundation Course • Knowledge of the Siebel Open UI user interface and architecture, plus the concept of the Open UI "manifest" and how to administer it. • Understanding of presentation models and how to apply client-side logic. • Knowledge of physical renderers (how to change the way the data is presented to the users) as well as Siebel mobile interface in both connected and disconnected modes. • Ability to administer Siebel Open UI customizations, including themes, cascading style sheets and Open UI desktop applications. • The skills to debug as needed. • Administer customizations and implement application-wide customizations. • Ability to write code to use the Siebel Open UI JSAPI to implement common form and list applet customizations. • Preferably completed Siebel Open UI Advanced JavaScript API Course