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Customer Service Executive - UCV Finance - UCV Finance - Motor Finance - Sales - New Delhi - RG Square - CSE @ Tata Capital

New Delhi, Delhi, INOnsiteFull-timeJob reference 53399
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About this role

Key Deliverables:

Lead Generation

• Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market.

Customer Relationship Management

• End to end customer relationship management including explaining product offerings and resolving sales queries. • Cross-selling product offerings to customers. • Educates customers with information to build their understanding of issues and capabilities. • Goes beyond their day-to-day work to assist customers in a positive manner.

Dealer Relationship Management

• Maintaining relationship with assigned dealer.

Deal Processing

• Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)

Internal Stakeholder Management

• Interact with operations and credit team in order to ensure smooth processing of loan application.

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