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Coroners Service Support Officer @ EMSS

GBOnsiteFull-timeJob reference 8543
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About this role

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

In addition to working within a great team and a competitive salary you will have access to:

• 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the ability to buy additional leave annually • Access to a generous, defined benefit pension scheme offering 17.9% • Smart Working – to support your work life balance • Health and wellbeing benefits including access to our Employee Assistance Programme • Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair, inclusive and Disability Confident Employer, welcoming applications from people of all backgrounds, identities and abilities. We recruit for diversity and value difference.

If you are a disabled candidate and wish to be considered under our Guaranteed Interview Scheme, please indicate this within your application. We are committed to making reasonable adjustments throughout the recruitment process and employment journey.

We are proud signatories of the Armed Forces Covenant and welcome applications from serving personnel, veterans, reservists and military families.

We particularly want to hear from you if you are from Minority Ethnic communities, identify within the LGBTQ+ community, or are disabled. These groups are currently underrepresented in our workforce, and we are committed to better reflecting the communities we serve.

We are supportive of flexible working arrangements wherever possible and encourage candidates to discuss this with us during the recruitment process.

Contract Type: Permanent

Working Hours: 9am - 5pm (10am - 6pm approx one week in every four)

Worker Type: On-site worker

Salary: Starting Salary is £27,709 (Level one) rising to £28,608 (Level three) per annum (pro-rata for part-time)

Location: The Council House, Nottingham NG1 2DT

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

We are hiring two new Coroner's Service Support Officers to support the running of the Coroner's Service. As a CSSO you will regularly act as court usher for HM Coroner inquests where you will play a key part in supporting HM Coroner, bereaved families, jurors witnesses and partner agencies, helping to ensure that inquests are managed professionally, efficiently and with compassion. You shall be trained to be familiar with all the relevant technology required for the smooth running of the inquest. You will be at the heart of a faced paced service and be responsible for managing incoming phone calls and emails, alongside other administrative duties that ensure consistent service delivery and positive outcomes for the bereaved of Nottingham and Nottinghamshire.

About You

The ideal candidate will have:

· Appreciation and understanding of the sensitive and high-profile nature of HM Coroners Service, the ability to work with distressing and sensitive information and maintain confidentiality at all times.

· Ability to represent the service professionally with customers and stakeholders in writing, on the telephone and in person whilst working in a formal court setting and provide advice accurately.

· Ability to remain calm and professional in a courtroom environment and to troubleshoot any issues that arise whilst supporting HM Coroner.

· Demonstrate good attention to detail and ability to record information accurately onto different systems.

This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, is an essential requirement for the role

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Flora Cameron, Service Manager, by email at [email protected].

Closing Date: Sunday 20th September 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: Thursday 1st October 2026

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

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