About this role
The receptionist will be responsible for greeting and assisting visitors, clients, and employees in a professional and courteous manner, maintaining visitor sign-in procedures, and answering incoming phone calls both through desk phones and switchboard as well as other administrative support tasks.
• Greet and assist visitors, clients, and employees in a professional and courteous manner. • Maintain visitor sign-in procedures and issue visitor badges as required. • Answer incoming phone calls both through desk phones and Switchboard. • Provide general inquiries and accurate information to individuals and appropriate personnel. • Assist with data entry, and organizational tasks. • Schedule training and conference rooms. • Handle routine issues and inquiries efficiently and professionally. • Escalate concerns or unusual situations to the appropriate personnel when necessary. • Ensure reception areas are organized and presentable at all times. • May perform other duties as assigned.
• High School diploma or General Education Degree (GED) required. • Previous office experience preferred. • Good telephone techniques and communication skills. • Strong ability to handle multiple tasks, such as incoming calls, guests and faxes. • Must possess ability to act competently in a crisis situation while maintaining a calm and professional manner. • Ability to be cooperative with other employees to ensure a smooth running, effective office operation.