About this role
YOUR ROLE:
As a Group Leader, you are the DC Operations Supervisors right hand. You will lead other team members and coordinate workflow within the department to ensure merchandise is processed and shipped in a safe, timely, accurate manner. You are the primary trainer for new hires, teaching others best practices while maintaining a culture of safety. When not training or leading, the Group Leader will physically assist the team in material handling and merchandise processing.
YOUR RESPONSIBILITIES:
• Assign associates to specific job functions according to production needs • Be a 'Subject Matter Expert' (SME) on all department roles and tasks • Be a role model leader for others; act with integrity and respect, approach responsibility with confidence and ownership, inspire superior performance, and develop a track record of success • Coach, develop and train associates to facilitate duties and responsibilities; provide training & cross-training, in coordination with the DC Operations Admin & Safety Lead for new and existing employees • Communicate information to department associates in an appropriate manner in the absence of the DC Supervisor • Maintain an awareness of associates' production, quality, safety, and behavior to provide feedback to the department Supervisor • Maintain safe work conditions and safe work practices • Monitor production activities and, in conjunction with supervisor and/or manager, determine operational needs • Promote and maintain high employee morale, customer focused attitude and safety. Ensure 100% compliance with all JSA's, safety training material and safety communications • Reporting of production information related to the department • Resolve minor processing problems; notify and work with the Supervisor as needed • Perform other duties as assigned
PHYSICAL REQUIREMENTS:
• Lift, carry, push, pull, reach, grasp, bend and stack cartons for the duration of the shift, up to 12 hours at a time • Stand for long periods of time and walk continuously • Pull merchandise from multiple levels of shelving or move merchandise as needed • Climb stairs and perform work at platform heights up to 60 feet • Lift and carry up to 50lbs. Specific weight requirements may vary within each department
QUALIFICATIONS:
• Must be 18 or older • Leadership experience with or without direct report responsibility • Strong analytical, prioritizing, interpersonal, problem-solving, & planning skills • Experience in distribution center operations or previous warehouse experience • High school diploma, GED or some high school • Excellent interpersonal skills, oral and written communication skills, and strong attention to detail • Intermediate computer skills including Google Docs or Microsoft Office Suite and Kronos Time-keeping Software Solutions • Schedule flexibility, including nights and weekends • Ability to step in and support other departments as needed • Bonus: Bilingual in Spanish