About this role
Job Title: Associate – CDZ Job Location: Manila In this role, you will have the opportunity to work upon one or more back-end services for our business partners, and ensuring timely and accurate completion of tasks/target assigned. Key Responsibilities: • Ensure jobs are executed as per standard operating procedures • Ensure delivery of services according to the shifts aligned with countries or regions • Ensure turnaround time is met for each job • Ensure accuracy is maintained • Flag any challenges in the operations to the immediate supervisor in a timely manner • Coordinate with stakeholders for improvements in the process Required Skills/Abilities: • Bachelor´s degree (any). A degree in logistics, industrial engineering, management will be an advantage. • 0 – 3 years of job experience from BPO or logistics domain - Preferred • Customs experience will be preferred • Good knowledge in MS office • Effective English communication skills, written and verbal • Exposure to working with Enterprise Resource Platforms (ERPs) - Preferred • Good logical reasoning skills • High level of customer centricity