About this role
The Training & Hiring Lead (TNT) is a hands-on, in-store role responsible for hiring, onboarding, training, and developing Domino’s drivers and CSRs. This position works directly inside the stores — coaching on the floor, leading training sessions, and partnering with store leadership to build strong, fully staffed teams. This is an active, people-focused role — not a desk position. What You’ll Do Recruit and interview drivers and CSR candidates Lead in-store onboarding and paperwork completion Train new team members on systems, service standards, and store operations Coach and develop team members on the floor Partner with GMs and DMs to ensure stores stay fully staffed Follow up with new hires to ensure engagement and retention Maintain training records and onboarding documentation Support store operations as needed, including one weekend day What Success Looks Like Stores are fully staffed with trained, confident team members New hires are set up for success from Day 1 Turnover d...