About this role
Job summary
Applicant needs to have a Minimum of 1 years experience of Emis Web. They need to have some experience with Emis Searches and/or Audits.
They need have good communication skill and be able to receive, assist and direct patients in accessing the appropriate service or health care professional in a courteous , efficient and effective way and undertake administrative duties when not following the receptionist role.
Main duties of the job
Reception duties will be dealing with telephone, Face to Face and electronic enquiries, booking and/or amending patient appointments, Filing discharge letters sent Electronically or via email. Opening and scanning post.
Calling patients to book routine health checks, C/S, child immunisations, diabetic check etc
About us
We are a Small, High Achieving, patient Centric Practice. We work hard to provide a friendly welcoming atmosphere for both patients and staff.
Job description Job responsibilities
To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. To act as the first point of contact for patients contacting the Practice and to portray the Practice in the highest possible professional basis. To ensure that enquires from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients
Person Specification
Qualifications Essential
GCSE or equivilent in Maths and English Minimum 1 year experience of using EMIS Web IT Skills- Knowledge of Word and Excel Good communication skills Strong Organisational skills
Desirable
Knowledge of EMIS searches able to complete QI or Auditing
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Langthorne Sharma Family Practice
Address Langthorne H/C
13 Langthorne Road
London
E11 4HX
Employer's website https://www.langthornesharmafamilypractice.co.uk/ (Opens in a new tab)