About this role
What you get to do in this role:
Primarily act as the Business Partner and Advisory for the Workflow Leader.Attend and participate in all forecast meetings supporting Sales Management in the weekly roll-up of their forecastPerform pipeline reviews and establish best practices and methodologies for forecast accuracyLead the fiscal planning for the workflow – Coordinate with all cross-functional leaders and core business leaders to ensure that planning is aligned.Analyze and review current customer licensing, products and usage and identify new revenue opportunitiesSuggest creative pricing and payment solutions balancing customer needs and pricing policies.Interface to Deals Desk, Finance and Legal as needed (i.e. revenue recognition)Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool.Support sales organization’s requirement for Customer licensing compliancePartner with Sales Managers and Account Executives/Managers to identify opportunities to increase revenue, improve salesforce efficiency, and scale our business effectivelyWork in partnership with Channel & Alliance sales team on partner calls to ensure pricing policies and deal strategy are clearly understood To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.2-4 years of proven experience of Sales Operations in a software sales organizationOrganized, with excellent attention to detail and the ability to work in a fast-paced environmentProficient in PPT, Word, and ExcelExperience with a CRM systemHas been in a role supporting Sales Reps and Sales TerritoriesStrong listening, analytic and organizational skillsTeam Player with positive attitude ready to work in a fast-paced environmentExcellent analytical and problem-solving skills with ability to drive conflict resolutionExcellent interpersonal, written and verbal communicationAbility to work in an aggressive, fast paced environment managing multiple prioritiesMust be hands-on with solid attention detailSelling Software as a Service is a plusResults Driven Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.