About this role
Control Room OperatorKey Responsibilities:
• Property Security Monitoring: Always ensure the security of the estate by monitoring CCTV surveillance and responding appropriately to any breaches. • Incident Reporting: Accurately document and report all incidents using the established procedures and maintain proper decorum. • Access Control: Manage the issuance of security keys and passes to staff and visitors as required. • Policy Adherence: Ensure compliance with all company policies, including Health and Safety regulations as mandated by the Health and Safety at Work Act 1974. • Standard Operating Procedures: Follow the standard operating procedures for all tasks and responsibilities. • Professional Conduct: Maintain a professional demeanour while performing all duties, with a focus on confidentiality. • Collaboration: Work closely with colleagues and supervisors to deliver an efficient and effective service to the client. • Operational Support: Provide coverage for colleagues during absences and perform any additional duties as requested by the management. • Any tasks or responsibilities as requested by management within the scope of the position.
Knowledge and Skills:
• Experience in a security capacity, i.e. control room, CCTV. • Experience in the provision of security surveillance using CCTV. • Highly computer literate (Microsoft Office). • Have a SIA CCTV licence