About this role
Guest Services Reception Host & Concierge (Permanent)Key Responsibilities:
• Welcome and assist clients, guests, and staff upon arrival. • Adhere to security procedures, including issuing passes and maintaining the visitor book. • Answer and direct incoming calls efficiently. • Manage and distribute incoming mail and handle outgoing mail processes. • Receive and notify staff of package deliveries promptly. • Coordinate courier collections and other delivery services. • Maintain a clean and organised reception area. • Provide administrative support as needed. • Cover reception duties at other locations as required. • Any tasks or responsibilities as requested by management within the scope of the position.
Knowledge and Skills:
• Proven experience as a receptionist. • Experience with switchboard operations. • Proficient in Microsoft Office and Internet usage. • Familiarity with operating various office machines. • Formal qualifications relevant to the role are desirable.