About this role
Job summary
We are a good humoured, forward looking, and nurturing practice who are looking for a similarly minded Health Care Assistant to join our team. We value fairness in workload and strive to achieve a positive work /life balance and develop resilience across our practice team, despite the current pressure on primary care. We pride ourselves on a team approach to continued service improvement and encourage all to share their experiences, knowledge, and skills.
An exciting opportunity has arisen for an enthusiastic Health Care Assistant to join our supportive team.
Main duties of the job
We are seeking a reliable enthusiastic Health Care Assistant to join our GP Surgery for maternity cover with fixed term contract till the end of April 2027. This role offers an excellent opportunity to work within a busy primary care setting, supporting the clinical team in delivering high quality care to our patient population and contributing to the effective day-to-day running of our practice.
About us
With a growing practice population of 9100 patients, we are within an easy commute from the centre of Bristol, and proximity to the M5 means we are just a short drive to some of the most picturesque parts of the British countryside. The team at Severn View Family Practice is warm, welcoming, loyal, and supportive. We are a teaching practice and welcome GP Trainees, GP retainers, Foundation Drs, Medical Students, and Nurse Students, as well as prescribing paramedics and pharmacists, over the course of the year.
We are a forward-thinking practice, taking an active part in driving innovation in close collaboration with our neighbouring 4 practices, as the Severnvale PCN.
Practice profile:
PMS practice in South Gloucestershire
Growing list of 9100 patients
Use Emis web and Ardens with high QOF achievement
A training and teaching Practice
3 Partners and 4 salaried GPs
2 Advanced Nurse Practitioners
2 Advanced Clinical Practitioners
Pharmacy hub within our PCN
Physiotherapist, Social Prescribers work alongside Clinicians.
The successful candidate will value family medicine, continuity of care and proactive development, work well within a team, flexibility to work effectively within a busy team as well as independently and have good communication skills.
Informal visits are welcome. Please contact the Clinical Lead Nurse Emma Lawrence via email
Job description Job responsibilities
MAIN DUTIES
The delivery of all duties will be dependent on the qualifications and training that the job holder has or acquires during their employment. All tasks are to be taken in line with the relevant current practice procedures, protocols, patient group/specific directions and national guidelines.
Clinical Responsibilities
Under the supervision of the Practice Nurse and tissue Viability lead nurse, assess and treat wounds including leg ulcers needing compression therapy, to be able to measure legs for compression hosiery.
To carry out stitch/ suture/Clip removal in accordance with practice protocol.
To carry out Blood Pressure monitoring, Weight monitoring, Urinalysis and ECGs as required, with an understanding of QOF targets.
To review patients with Hypertension and follow Severn View Family Practice protocol in the management of Hypertension.
To provide lifestyle advice to patients making any necessary referrals within the Practice
To undertake urine analysis in-house as required and ensure that specimens are labelled and bagged ready for collection with the necessary paperwork completed.
To undertake ear, nose and throat swabs as directed by GP, Practice Nurse(s) or the Hospital.
Administer B12 injections, flu vaccinations, pneumonia vaccinations and shingles using Patient Specific Directives (if training and competencies are achieved)
Assist in raising awareness of health and wellbeing by helping in patient health promotion and screening initiatives.
Give accurate, appropriate information and advice to patients within own competence.
Ear Irrigation, ability to recognize normal ear and report any change prior to irrigation. (if training and competencies achieved)
Support the GP/Nurse with chaperoning duties.
Undertake Doppler Assessment. This is desirable, not essential.
To carry out NHS Health Checks, maintain the appropriate records.
To complete Medical Pre-Examinations, as per the documentation, e.g., Height, weight Blood pressure etc.
To undertake Nail Clippings as directed by GP/Nurse
To be competent as phlebotomy and gain experience in both adult and children.
To ensure that clinical areas and consulting rooms are appropriately stocked with clinical items and equipment.
To monitor the maintenance of equipment and report any faults.
Adhere to local policies including cold chain and monitor and record fridge temperatures daily.
Maintain records comprehensively in a clear and legible form.
To maintain a safe and effective level of practice and to bring any deficits in training to the attention of the Lead Nurse/Practice Manager.
To assist in seasonal and special projects as requested e.g. flu campaign
To be responsible for the display of Health Promotion materials
To undertake training as required by the Practice.
To always act in a professional manner and adhere to practice policies, protocols and guidelines.
To attend meetings where required, as might result in benefit to the Practice and the extended team
This list is not exhaustive as dependent on experience and previous training
Professional
Maintain continued education by attendance at courses and study days as deemed useful or necessary for the role
Other
The role of the post holder as described is comprehensive but not exhaustive. The practice is a changing organisation and there may be occasions when the partners / practice manager may request additional duties or role changes. These changes (occasional or permanent) will be within the competency of the post holder or appropriate training will be provided
Confidentiality
While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that other staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other health care workers. They may also have access to information to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, to include:
-Using personal security systems within the workplace according to Practice guidelines.
-Identifying the risks involved in working activities and undertaking such activities in a way that manages those risks.
-Make effective use of training to update knowledge and skills
-Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
-Reporting potential risks identified.
Equality and Diversity
The post holder will support the equality, diversity and right of patients, carers and colleagues, to include
-Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with
practice procedures, policies, and current legislation.
-Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
-Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances,
feelings priorities and rights.
Quality
The post holder will strive to maintain quality within the practice, and will:
-Alert other team members to issues of quality and risk.
-Assess own performance and take accountability for own actions, either directly or under supervision.
-Contribute to the effectiveness of the team by reflecting on own and team activities and make suggestions on ways to
improve and enhance the team performance.
Communication
The post holder should recognise the importance of effective communication within the team and will strive to:
-Communicate effectively with other team members.
-Communicate effectively with patients and carers.
-Recognise the need for alternative methods of communication and respond accordingly.
Person Specification
Experience Essential
Experience working within a nurse team Experience of dealing with vulnerable patients
Desirable
Experience in working in Primary Care or a GP surgery
Knowledge and Skills Essential
Ability to provide quality Care Good interpersonal and communication skills
Desirable
Basic IT skills Used Emis previously
Qualifications Essential
GCSE grades A-C in English and Maths Previous experience as a Health Care Assistant
Desirable
Qualified in Phlebotomy Qualified in NVQ level 3
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Severn View Family Practice
Address Thornbury Health Centre
Eastland Road
Thornbury
BS35 1DP
United Kingdom
Employer's website https://www.drfoubisterandpartners.nhs.uk/ (Opens in a new tab)