About this role
Job summary
The post holder will work closely with GP practices to support individuals to build independence and personal resilience, enabling self-management of their mental health tailored to individual needs, raising awareness of the different services on offer locally. They will offer a number of appointments to patients to ensure patients are supported and have a wider understanding of their care pathway.
The GP Practices covered by this PCN are:
Burton Croft Surgery
Vesper Road Surgery
Craven Road Medical Practice
Kirkstall Lane Medical Centre
Ireland Wood &Horsforth
Hyde Park Surgery
Laurel Bank Surgery
Field Head Surgery
Highfield Surgery
Burley Park Medical Centre
Main duties of the job
You will provide a support, signposting, and ongoing referral service to patients with low level mental health issues. You will do this through referrals from GP Practices and other PCN services. You will be the first point of contact for people accessing mental health services through their GP and help them navigate and understand their care pathway. You will do so through active listening, guidance, explaining onward referral routes and encouraging participation in the community through signposting to local mental health services. You will refer onwards to more specialised services and work with these services to support patients to navigate their care and promote autonomy, self-help and provide resources and action planning to improve outcomes for patients who are struggling with low level mental health issues.
About us
Woodsley & Holt Park PCN is a large primary care network (PCN) with a combined patient population of approximately 100,000 across 10 GP practices, covering the areas of Woodhouse, Kirkstall, Burley,Hyde Park, Headingley,Cookridge and Horsforth. . The PCN footprint is of mixed diversity with pockets of deprivation and health inequalities. As one of the largest PCNs in Leeds we work at pace to deliver high quality services to our patients, which will evolve with the continuing development of the PCN.
Job description Job responsibilities
Promote the service within GP practices, developing close working relationships with the teams. To provide a telephone based mental health service to patients with low level mental health issues. To appropriately risk assess patients to minimise harm and identify harm reduction where this is needed. To complete referrals and signpost to specialist support effectively where necessary. To provide short term interventions to support patients whilst they wait to access appropriate specialist provision. To enable patients to manage their own mental and emotional health by using coping strategies and challenging behaviour patterns. To develop support plans with individuals which promote choice and complement any medical treatment or advice. To identify any barriers to people accessing services and activities and work with individuals to overcome these. Use a range of techniques to support people. To facilitate access to recommended community-based interventions and programmes of activity that benefit health and wellbeing. To monitor and record contacts and outcomes within clinical systems. To build networks with local community resources such as activities and services that may have an impact on mental health and wellbeing and support individuals to access these. To develop multi-agency working across communities and address health inequality. To liaise with other professionals as appropriate. To undertake clinical supervision to ensure safe therapeutic practice
Person Specification
Qualifications Essential
Qualification in a health, mental health, or psychology related subject; courses that have units specific to mental health studies or similar. Counselling skills including active listening and a non-judgemental approach.
Experience Essential
Mental health working experience, including voluntary work or expertise gained by experience of mental health problems Understanding of working with a diverse cohort of people and the barriers that may come with this. Experience of completing assessments, risk assessments and patient centred action planning Able to work effectively in a team Ability to demonstrate initiative Empathetic and understanding, with good interpersonal and communication skills Good IT and record keeping skills.
Desirable
Up to date working knowledge regarding Safeguarding Children and Adults Experience of using SystmOne and/or EMIS
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Woodsley & Holt Park PCN
Address PCN Admin Office
WIRA House & Business Park, West Park, Ring Road
Leeds
West Yorkshire
LS16 6EB
United Kingdom
Employer's website https://www.woodsleyandholtpark.co.uk/ (Opens in a new tab)