About this role
Job summary
We are looking for a new Operations/HR/Business Manager who will work alongside the current Practice Manager and the Lead GP to provide leadership in delivering safe and effective patient care. They will share responsibility for the day-to-day running of the practice, as well as ensuring good communication between all members of the team. We are in search of a candidate with good leadership skills and a positive, can-do, hands-on attitude.
Main duties of the job
The role would suit someone who ideally has experience within a GP Practice and is looking to progress to the next stage of their professional career, or an experienced manager who feels they have the skills to transfer into the NHS.
It is a Surgery based role. Ideally 20-30 hours/week. Exact hours can be negotiated but a commitment to the practice and flexibility to attend meetings/ potentially cover administrative duties is essential as we are a small surgery.
About us
We are a small, highly regarded rural GP Practice serving approximately 4200 patients just south of Marlborough in Wiltshire. We are part of the East Kennet Primary Care Network, working closely with Ramsbury Surgery, Kennet and Avon Medical Partnership and The Old School Surgery in Great Bedwyn.
Burbage Surgery is a single-Partner Dispensing Practice with 5 GPs and 2 Practice Nurses. We are supported by an excellent dispensary, reception and administrative team, as well as PCN staff including Clinical Pharmacists, First Contact Physio, Health and Wellbeing Coach and Care Coordinators. We are a rural GP Surgery which is very much run in the traditional general practice model. We put the patients at the centre of everything we do, and this is reflected in the recent GP Survey where we scored 99% patient satisfaction, the second-best score in the whole of Wiltshire.
Job description Job responsibilities
We are looking for a new Operations/HR/Business Manager who will work alongside the current Practice Manager and the Lead GP to provide leadership in delivering safe and effective patient care. They will share responsibility for the day-to-day running of the practice, as well as ensuring good communication between all members of the team. We are in search of a candidate with good leadership skills and a positive, can-do, hands-on attitude.
The role would suit someone who ideally has experience within a GP Practice and is looking to progress to the next stage of their professional career, or an experienced manager who feels they have the skills to transfer into the NHS.
Person Specification
Qualifications Desirable
Desirable skills and experience: - Ideally experience in running a busy department, small business or practice - Excellent verbal and written communication as well as good listening skills - Understanding/ experience in HR processes and dealings - Good IT skills, understanding of technology - Experience in finance/ accounts, planning and organising (although some of this aspect is currently outsourced) - Understanding/ respect for confidentiality and information governance requirements - Conscientious, hardworking, flexible, reliable and trustworthy - Ability to work under pressure and remain positive, supported by a fabulous team - A passion for motivating a team through periods of change and uncertainty
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Burbage Surgery
Address 9 Sprays
Burbage
Marlborough
Wiltshire
SN8 3TA
United Kingdom
Employer's website https://www.theburbagesurgery.co.uk/ (Opens in a new tab)