About this role
Job summary
The Clinical Support Assistant will provide a mixture of general and specific care to a group of patients under the guidance and supervision of a registered nurse or allied health professional. The post holder will be expected to become proficient and competent in their area of practice by undertaking competency assessments specific to the area of clinical practice. The post holder will promote optimum independence and individualised client centred care to a delegated caseload.
The post holder will also support the Community Diabetes Team to deliver against key performance indicators, participate in structured diabetes education and community outreach and maintain quality of the service.
Main duties of the job
Main Duties and Responsibilitieso The role includes supporting the Consultant, Diabetes Specialist Nurses, and the Specialist Dietician, ensuring the effective provision of nursing care to patients attending the integrated diabetes service-Enfeildo Part of the role includes delivery of Desmond Education Training programmes for people with type 2 diabetes. Training will be arranged through the Desmond National Training centre and support will be given to enable the successful applicant to achieve the required accreditation.o Successful candidate will need excellent clinical, organisational, IT and communication skills.o Part of the role will also include phlebotomy service, supporting patient with blood glucose monitoring using new available technology and devices with good understanding of results interpretation and management.o Part of the role will include vital signs monitoring, weight checks. Supporting clinicians with clinic preparation including blood test results.o The role also includes supporting the admin duties including booking and cancelations of appointments. Support with booking follow up appointments and reducing DNAso The post holder will be responsible to support clinicians with auditing data when required.
About us
The Integrated Diabetes Service is a nurse-led service supported by a multidisciplinary team, including a diabetes consultant, clinical nurse lead, diabetes specialist nurses, dietitian, psychologist, healthcare assistant, and a health and wellbeing coach.
The service delivers specialised care for adults with Type 1 and Type 2 diabetes, including support for pregnancy, renal, and preconception clinics. Care is provided through a fully integrated model, with close collaboration between community and acute teams.
The service adopts a multidisciplinary team (MDT) approach. Clinical activities include assessment, diagnosis, shared decision-making, and the delivery of personalised treatment and management plans, focusing on achieving the three treatment targets and completing the nine key diabetes care processes.
This includes comprehensive assessment of patient history and pathology, management of diabetes-related complications, and review of dietary and lifestyle interventions. The service also provides structured education programmes for individuals newly diagnosed with diabetes.
Job description Job responsibilities
To contribute to the on-going assessment of a patient by completing the appropriate paperwork for allocated patients, recording and reporting all clinical and behavioural information to the nurse/therapist for action and planning purposes. To undertake, and report back on delegated clinical activities that have previously been signedcompetent. Eg: vital signs, routine urinalysis, glucose monitoring, diabetes education groups, increasing independence through activities of daily living. To enable patients/carers to make most effective use of resources within the service by ensuring they receive up-to-date information sheets, responding to any questions constructively To pass onto/seek assistance from other colleagues, promptly, any questions that you are unable to resolve To liaise and refer patients to the MDT team as appropriate in accordance with local procedures. To assist with errands and general duties appropriate to the clinical area as required. To use clinical judgement and skills to report any untoward changes in carers or clients health status immediately to the relevant team member, DSN, GP, District Nurse or emergency services if appropriate. To collect data from patients/carers for recognised outcome measure and document for therapists/nurses to interpret. To provide care to patients with challenging behaviour by maintaining a calm safe environment and reporting back to the nurse/therapist as indicated. To plan and implement straightforward tasks and work guided by standard operating procedures and protocols and undertake roles/duties as delegated by a nurse/therapist. To undertake a variety of clinical intervention tasks after achieving appropriate competencies delegated by a nurse/therapist.
Person Specification
Educaion and qualification Essential
oGCSE grade A-C or equivalent in English and Maths ECDL certificate oAdministrative Training oA recognised health course oWillingness to undertake further training as appropriate
Desirable
Higher Professional Diploma in Health and Wellbeing (NVQ/QCF - Level 3)
Experience Essential
oExperience of working in a health or social care setting oExperience of working with people with long term condition oExperience of working as part of a team oExperience with the use of Microsoft Office and a variety of databases.
Skills Essential
oKnowledge of NHS Demonstrate an acceptable level of numeracy and literacy. An awareness of risk management. oKnowledge of multi-agency services available and processes for referral oneeds of vulnerable adults in relation to their health and o well-being
Desirable
Knowledge of local health needs strategies.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Royal Free London NHS Foundation Trust
Address North Middlesesx University Hospital
Sterling way
Edmonton
N18 1QX
United Kingdom
Employer's website https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)